7 Answers, 1 is accepted
0
Hello Kairat,
Unfortunately, in this case the screenshots will not be sufficient to identify the cause and fix the issue.
If possible, please open a support ticket or upload a sample file pasting a link in the forums, so that we can further investigate the problem and try to fix it.
Greetings,
Kammen
the Telerik team
Unfortunately, in this case the screenshots will not be sufficient to identify the cause and fix the issue.
If possible, please open a support ticket or upload a sample file pasting a link in the forums, so that we can further investigate the problem and try to fix it.
Greetings,
Kammen
the Telerik team
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0
Kairat
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answered on 02 Feb 2012, 05:23 AM
Sample file:
http://us.ua/529913/
http://us.ua/529913/
0
Hi Kairat,
The problem is that the images are not directly in the document's content but are used as type of color (Pattern), which we do not support. That is why the images cannot be shown.We have logged this as a feature request, but it is not scheduled at this point, so I cannot offer a certain time frame of when it will be implemented.
Kind regards,
Kammen
the Telerik team
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AvgurD
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answered on 19 Jul 2012, 01:19 PM
Hi!
I have bug like this in PdfViewer - insert in report (Telerik Reporting) the png-file with transparent background (export from Corel Draw). Then render report to pdf and see black background of pic - see attach.
But then i save this pdf in disk and open it in Adobe reader - all looking good.
I don't want to set while background - may be later I want to change backgrount of report.
I remove personal data in graphic editor -see only on logo in a top left corner.
I have bug like this in PdfViewer - insert in report (Telerik Reporting) the png-file with transparent background (export from Corel Draw). Then render report to pdf and see black background of pic - see attach.
But then i save this pdf in disk and open it in Adobe reader - all looking good.
I don't want to set while background - may be later I want to change backgrount of report.
I remove personal data in graphic editor -see only on logo in a top left corner.
0
Hi Dmitry,
In order to be more specific about your problem, we will need the PDF file that causes the problem. If it is possible, please open a support ticket or upload a sample file pasting a link in the forums.
All the best,
Kammen
the Telerik team
In order to be more specific about your problem, we will need the PDF file that causes the problem. If it is possible, please open a support ticket or upload a sample file pasting a link in the forums.
All the best,
Kammen
the Telerik team
Explore the entire Telerik portfolio by downloading Telerik DevCraft Ultimate.
0
Alaa
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answered on 23 Jul 2014, 11:37 AM
I'm having the same problem with a PDf full of images! I got all images with black Background!
Did you solve this problem?
Thanks
Did you solve this problem?
Thanks
0
Hello,
Thank you for the interest in RadPdfViewer.
You can try to open your document in our online demo and see if the problem still exists. If yes, we will appreciate if you are able to send this document in order to investigate the issue and fix it.
Regards,
Kammen
Telerik
Thank you for the interest in RadPdfViewer.
You can try to open your document in our online demo and see if the problem still exists. If yes, we will appreciate if you are able to send this document in order to investigate the issue and fix it.
Regards,
Kammen
Telerik
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