Incident Report: AppBuilder: Cannot Build, Build and Deploy, Build in Cloud, or Publish

[Telerik Admin]

We are investigating a partial outage of the AppBuilder build services. Some users might not be able build their apps from the Build, Build in Cloud, Build and Deploy, or Publish operations. Stay tuned for resolution of this issue. We're trying our best to fix it today.

[Marcus]

Looks like there is some problem with the LiveSync as well (N/A). Happend since i updated to IOS 7.1.1 on IPhone, hoever, its not possible to build in Android Devices either...

Rgds

[Marcus]

And strange thing is: i am able to build for WP 8 

[Iva Koevska]

Hi Marcus,

The issue does not occur all the time, for all users, and for all platforms. Sometimes a build can pass successfully, but sometimes it will not complete.

We are still investigating the issue. You can subscribe to this status report and get notified as soon as the issue is resolved or we make some progress on it. We will also make sure to update this thread as soon as we have applied the fix.

We will further investigate the LiveSync issues you are reporting. Thank you!

Regards,
Iva Koevska
Telerik

 

 

[Marcus]

Hey Iva,

irrespective of the issue, i would tell you guys, that your support is the best support i ever had using a software! 

Rgds!

[Iva Koevska]

Hello Marcus,

Thank you for the kind words. 

The best news is that the issue has been identified and resolved. You should now be able to build your apps.

Thank you for your patience and understanding during this incident. Don't hesitate to let us know if you are still experiencing build related issues.

Regards,
Iva Koevska
Telerik

 

 

[Marcus]

Yess! Everthing is working now! Thanks guys!

[Roman]

I don't know if this is related to the problems today, but it seems so:

Today around noon the Android apps built by AppBuilder sent the following HOST to the server (on a Nexus 10):

Mozilla/5.0 (Linux; Android 4.4.2; Nexus 10 Build/KVT49L) AppleWebKit/537.36 (KHTML, like Gecko) Version/4.0 Chrome/30.0.0.0 Safari/537.36

Now it's:

Dalvik/1.6.0 (Linux; U; Android 4.4.2; Nexus 10 Build/KVT49L)

And we have issues with CORS on our server, the app (broswer) isn't sending HTTP_ORIGIN anymore. We didn't change anything on our side.

[Michael]

Can't say for sure what's causing it, but an Android app built yesterday was working fine across a variety of devices. Building it now, with no changes to the code, it's demonstrating freezing issues on some devices and server connection issues on all devices.

[Marc]

This seems to be a CORS problem.
Versions of the App build before the outage send "file://" as Origin-Header, which is correct.
Versions I build now have stopped sending Origin-Headers at all.

[Iva Koevska]

Hello all,

We are currently investigating the issue. As soon as we have more information or come up with a fix, we will notify you.

Please, excuse us for the temporary inconvenience and thank you for your patience.

Regards,
Iva Koevska
Telerik

 

 

[Vladi]

Hello everyone,

Just to let you know that we've deployed a fix on the live environment and you should be able to build Android apps correctly (as before). Please try again and let us know if things are back to normal and your apps work as expected.

I'm sorry again for the caused inconvenience.

Kind regards,
Vladi
Telerik

 

 

[Ray]

good