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IE AppCrash

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Nick Wood
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Nick Wood asked on 22 Apr 2010, 06:02 AM
Hi, second issue today after installing WebUI.

Now when I debug my silverlight app, I get the following:
Description:
  Stopped working

Problem signature:
  Problem Event Name:   APPCRASH
  Application Name:   IEXPLORE.EXE
  Application Version:   8.0.6001.18904
  Application Timestamp:   4b835fec
  Fault Module Name:   Telerik.CodeWeaver.dll
  Fault Module Version:   1.0.0.1
  Fault Module Timestamp:   4bc32b80
  Exception Code:   c00000fd
  Exception Offset:   00027187
  OS Version:   6.0.6001.2.1.0.256.6
  Locale ID:   3081

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Konstantin Petkov
Telerik team
answered on 22 Apr 2010, 02:15 PM
Hi Nick,

The Telerik.CodeWeaver is an assembly coming from JustMock. I asked the folks around and they shared this is a bug that should be fixed shortly. In the meantime you can disable JustMock. We are sorry for the caused inconvenience!

Best wishes,
Konstantin Petkov
the Telerik team

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Petr
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answered on 14 Mar 2013, 09:55 AM
Hello Konstantin,

I face the same issue as Nick. How can I disable JustMock? I`ve got another ticket 659105 regarding this issue opened. Or is there any other solution how to avoid this issue? I want to add I`m using TestStudio Standalone Version 2012.2.1420.0.

Thanks. 

Petr
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Kaloyan
Telerik team
answered on 14 Mar 2013, 02:17 PM
Hello Petr,

Thank you for contacting Telerik support.

To assist you further, I would also require the exact version of JustMock you have installed on your machine.

Thank you for the help in advance.

Regards,
Kaloyan
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Petr
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answered on 14 Mar 2013, 02:53 PM
Hello Kaloyan,

Well I haven`t installed any version of JustMock. I don`t use it. However, I face the issue described below. Any suggestions how to avoid it?

Thank you. 

Petr
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Kaloyan
Telerik team
answered on 14 Mar 2013, 04:32 PM
Hello again Petr,

As this is strange and unexpected, I would need you to confirm if the exact "Fault Module Name" is   "Telerik.CodeWeaver.dll" as this appears to be an old name of the JustMock profiler assembly.

Thank you for the help once again.

Best Regards,
Kaloyan
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Petr
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answered on 15 Mar 2013, 06:10 AM
Hello Kaloyan,

The Fault Module Name is npctrl.dll. Please refer to the attached file as well. I`d like to add that I also sometimes experience this failure while executing a functional or load test when I want to capture an existing test. But it happens mainly for performance tests. 

Thank you. 

Petr


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Ivaylo
Telerik team
answered on 20 Mar 2013, 08:49 AM
Hello Petr,

I have investigated further and it seems the npctrl.dll is a silverlight add-on causing the crash. Unfortunately we cannot be of further assistance on this, since we do not have control over the add-on, you can try to overcome this problem by disabling the add-on. I have researched further and found this article which might be useful for you. However if you google this you will find multiple issues with that particular module and other articles on how to overcome this.

Thank you for your understanding.

Greetings,
Ivaylo
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Petr
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answered on 21 Mar 2013, 02:19 PM
Hey Ivaylo,

Well I thought it might have been a Telerik thing. Thanks for the article. I`ll try to check it out or google any other solution. 

Thank you. 

Petr
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john
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answered on 06 Mar 2016, 08:21 PM
i got this problem from two days and now i'm sick with this.
did anyone find the new solution? 

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Ivaylo
Telerik team
answered on 07 Mar 2016, 09:31 AM
Hello John,

Please note that the original issue was reported back in 2010, it is very likely you are experiencing a different issue or the cause of the crash is different.

However application crashes need to be reproduced locally in our environment in order to be investigated further. If you continue getting the crashes please submit a new thread or ticket with more detailed information.

Thank you for your understanding.

Regards,
Ivaylo
Telerik
 
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john
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answered on 07 Mar 2016, 07:11 PM

thanks Ivaylo for your reply, i'm new with this forum thing

here's the thing now,
i'm searching about this appcrash last night and found an article about this error as you can see

http://www.deskdecode.com/how-to-fix-appcrash-some-programs-has-stopped-working/
so, i tried as they said


"Open the Startmenu and click Control Panel
Browse to System Maintenancethen System
In the left side, select Advanced System Settings
System Properties Window comes up. Select the setting from the top named Performance.
Select Data Execution Prevention.
Select Turn on DEP for all programs and services except those I select.
Use the Browsebutton to locate your file. I my case my internet explorer is not working so I’m searching for main internet explorer file and makes it in exceptions list.
Click Applyor OK ."

after that it works just dont know why but my other some program's starts to showing this error too
thanks for your reply but plz help me out from this
i'm doomed now, from no where anyone's software starts to shows this error on the screen now.
thanks in advance

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Ivaylo
Telerik team
answered on 10 Mar 2016, 07:36 AM
Hеllo,

Unfortunately the settings you modified and the application crashing on your machine are not Test Studio related. You can try reinstalling your OS or use another machine.

Thank you for your understanding.

Regards,
Ivaylo
Telerik
 
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Nick Wood
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Konstantin Petkov
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Petr
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Kaloyan
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Ivaylo
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john
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