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Icon is missing in RadWindow.confirm

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Jose
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Jose asked on 05 May 2010, 06:22 PM
Hello, I'm launching a RadWindows.Confirm window from code but the icon is missing.
How can I solve this issue?

I'm trying with SL4 rad controls.
Regards
Jose

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Miroslav Nedyalkov
Telerik team
answered on 10 May 2010, 01:08 PM
Hi Jose,

 Could please provide us with some more information about which icon is missing? If you could provide with a screenshot where you mark the place for the icon and a sample code that reproduces the problem, this will help us to investigate what the problem is.

Sincerely yours,
Miroslav Nedyalkov
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Jose
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answered on 10 May 2010, 03:44 PM
Hi, this is the code that I'm writing to show a confirm windows...

                string confirmText = "You are going to delete the customer\n(" + currentCustomerContact.FirstName + " " + currentCustomerContact.LastName + 
                                     ")\n\nAre you sure?"
                RadWindow.Confirm(confirmText, new EventHandler<WindowClosedEventArgs>(OnConfirmDeleteCustomerContactClosed)); 
 

The windows confirm appear right but no icon is show to the left of text. There is some space to the left of the text to show the icon but is empty.

I'm not sure if I can put a screenshot to show you this.
Regards


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Miroslav Nedyalkov
Telerik team
answered on 13 May 2010, 11:39 AM
Hi Jose,

 I think I understood what icon you are talking about, but I wasn't able to reproduce it. Could please open a support ticket and send us a sample project that reproduces this problem? This would be very helpful.

Kind regards,
Miroslav Nedyalkov
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Scott
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answered on 08 Jun 2010, 10:22 PM
Hi,

I'm having the same problem, however, changing the theme to Windows7 make an icon appear.

The default theme and the Office Blue theme had no icon.  Haven't tried any others.


Dunno if that's any help to you!


Thanks,

Scott.
0
Pana
Telerik team
answered on 10 Jun 2010, 08:58 AM
Hi All,

if you are using a business application template you may try putting these somewhere in the XAML where it will be generated before the RadWindow.Alert is called:
<Image Visibility="Collapsed" Source="/Telerik.Windows.Controls.Navigation;component/themes/WindowAlertIcon.png" />

It is a workaround for the missing icon problem. There alert icon is there but for some reason it does not get loaded.

Best wishes,
Panayot
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Todd Davis
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answered on 25 Jun 2010, 06:43 PM
Yes! This worked for me! I placed the tag  at the bottom of my MainPage.xaml.

One thing however, two <Image>s are needed to fix everything, add this:

        <Image Visibility="Collapsed" Source="/Telerik.Windows.Controls.Navigation;component/themes/WindowConfirmIcon.png" />

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Henk
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answered on 06 Jul 2010, 02:04 PM
Hi,

Should this problem be solved in 2010 Q2 Beta?
I still have this problem in 2010 Q2 Beta.

Regards,
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Pana
Telerik team
answered on 12 Jul 2010, 06:31 AM
Hello Henk,

No it is not. We are planning to replace the icons from their current .png format with vector based one. For some reason the debugging tools show the the images are there and their path is correct and they should be visible but they are not. Currently we are not sure if this is a bug in our control or the framework. Either way we will workaround it soon.

All the best,
Panayot
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StrandedPirate
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answered on 16 Jul 2010, 12:43 PM
This is still broken in Q2 beta with Silverlight 4. I shouldn't have to put extra xaml in to make this work. This is the controls responsibility.
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Pana
Telerik team
answered on 21 Jul 2010, 08:56 AM
Hi,

This problem has been reported to happen in Silverlight Business Projects in VB and has easy workaround that is why the fix has been delayed as it had lower priority than some other critical issues. We have scheduled it for the next week so we will release internal build with the icons then.

Greetings,
Panayot
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Pana
Telerik team
answered on 29 Jul 2010, 01:01 PM
Hello Joey,

We have just replaced the images with vector graphics. This glitch should not exist after the next internal build. The fix will also be present in the official service pack that is scheduled for the middle of the next month.

Best wishes,
Panayot
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StrandedPirate
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answered on 02 Aug 2010, 02:16 AM
Hi, I will check the latest build soon to see if this is resolved. However the work around described here causes another bigger issue. You get "Element is already a child of another element" in the designer for all of your user controls and pages. Took weeks to track this error back to this workaround.
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Pana
Telerik team
answered on 05 Aug 2010, 08:00 AM
Hello Joey,

We had "Element is already a child of another element" when Silverlight 3 themes were used with Silverlight 4 code. Can you open a new thread where we can discuss the versions you use and the controls that fire these errors?

Regards,
Panayot
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Weverton
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answered on 22 Oct 2010, 12:30 PM
Hi,

I'm using version 2010.2.924.1030 SL3 and I'm still getting this problem. I need some new resources from this version but my app has a lot of pages and it would be very hard to put the code below in all of it.
<Image Visibility="Collapsed" Source="/Telerik.Windows.Controls.Navigation;component/themes/WindowConfirmIcon.png" />

How can I fix this problem??

Thanks,
0
Pana
Telerik team
answered on 27 Oct 2010, 07:13 AM
Hello Weverton,

I think it should be enough to put the image only on the homepage which loads first but I am not sure. In general if you have a MainPage that contains the navigation you should be able to put it there instead of in every Page. I am sorry but we have no fix for the Silverlight 3 version of the controls. I believe migration to the Silverlight 4 controls will not work for you either since you will have to do a lot of work there.

Greetings,
Panayot
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Kiran Ghanwat
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answered on 03 Mar 2011, 02:14 PM
Hello Panayot ,

I am facing same problem for Alert/confirm icon.

http://www.telerik.com/community/forums/silverlight/window/q1-2010-radwindow-alert.aspx

I got one sample from this link posted by Konstantina.
I have changed this Alert templete to Confirm. It is not working for either.
I also checkd by using my version of assemblies in this project.
bt, in this project its working fine.
Please, help.

Thanks in advance.
Kiran Ghanwat
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Jose
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Miroslav Nedyalkov
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Jose
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Scott
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Pana
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Todd Davis
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Henk
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StrandedPirate
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Weverton
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Kiran Ghanwat
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