How to unsubscribe from emails

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Aaron
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Aaron asked on 06 Aug 2024, 07:06 PM

For the love of all that is holy, how do you manage/unsubscribe from all of the emails?! All the "make the most of" and "tips and tricks" and so on.

I understand when I created the account you auto-subscribed me, but there is NO UNSUBSCRIBE LINK in the emails, and nowhere in my user account that I've found to manage/unsubscribe from these emails.

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Nick Iliev
Telerik team
answered on 07 Aug 2024, 02:03 PM

Hello Aaron,

 

Thank you for contacting us and bringing the issue to our attention.

It seems like you are referring to the emails from Fiddler Everywhere campaigns. We can confirm that there was an issue in our mailing system, which caused the unsubscribe option to be missing from some emails. Our team is already working on a fix, and the unsubscribe option will be available in the upcoming email campaigns.

In the meantime, we have already unsubscribed you from our mailing list. However, please note that it may take some time for the changes to take effect in all systems (both technical and legal). As a result, you may still receive emails from the next campaign, which is scheduled to begin in a few days.

Once again please accept our apologies for the caused inconvenience!

 

Regards,
Nick Iliev
Progress Telerik

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Aaron
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commented on 07 Aug 2024, 03:43 PM

Well, that'd do it. Was several emails, not sure how that could have slipped through the cracks for over a week with almost daily emails. But hopefully it'll be fixed ASAP.
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Nick Iliev
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