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How to remove Machine Info Key

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Andrew
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Andrew asked on 24 Dec 2010, 04:05 PM
How to remove Machine Info Key when Licensed User was removed before?

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Daniel Levy
Telerik team
answered on 27 Dec 2010, 09:15 PM
Hi Andrew,

We have the ability to remove a license key if need be. I will be emailing you privately to request some additional information from you.

Greetings,
Daniel Levy
the Telerik team
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Smarty
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answered on 29 Nov 2011, 12:14 PM
Hi Daniel,


please tell me where is machine info key onmy email ID i.e. gaurav.rane@gmail.com

thanks,
Gaurav
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Daniel Levy
Telerik team
answered on 01 Dec 2011, 04:52 PM
Hi Gaurav,

I do not see this email ID registered with Telerik, so there would not be a machine info ID associated with it.

In the future, for issues like this that are account related, please log a support ticket rather than using our public forums, this ensures all account information is kept private. if you still need assistance, please open a private ticket via your Telerik.com account.

Greetings,
Daniel Levy
the Telerik team

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