How do I check what version I have of Telerik Controls

2 posts, 0 answers
  1. Nick
    Nick avatar
    4 posts
    Member since:
    Aug 2006

    Posted 28 Feb 2007 Link to this post

    How do I check if I am using the latest Telerik controls?  Right now my controls from the bin are add from the following path:

    C:\Program Files\telerik\r.a.d.controlsQ3 2006\NET2\bin

    Also if my controls are not the most recent, what step do I need to take after downloading new files?  Will get a new path and will I have to point to new path bin for all my projects?

  2. Paul
    Paul avatar
    4281 posts

    Posted 01 Mar 2007 Link to this post

    Hi Nick,

    Below are the instructions on how to upgrade telerik's controls to another version or license:

    1. Log into your account.
    2. Go to section My licenses --> My Purchases.
    3. Locate the control that you need to upgrade, i.e. r.a.d.controls suite.
    4. Click on the "Downloads" link next to the respective version and download the ZIP file.
    5. Once the download completes, unzip the files at a convenient location.
    6. If the upgrade is major (i.e. from v2.x to v3.x), please check the HELP manual of the new version for backward compatibilities as some new versions are not backwards compatible with the older ones.
    7. Backup your application.
    8. From the newly downloaded ZIP files, copy the new DLL (located in the bin folder) to your web-application's bin folder. Replace the old dll.
    9. Copy the RadControls (along with its subfolders) folder to the root of your web-application. Replace all files and folders when asked.
    10. If using VS.NET, update the control's reference in your project to point to the new DLL and recompile.
    11. If you have added the control in GAC, remove it by running a gacUtil to remove the old copy and then add the new one.
    12. Run the project.
    13. If you still get the older version then do the following (not related to telerik controls):
      • Sometimes the .NET Framework wrongly caches the r.a.d.controls' DLLs and therefore the update may seem to have failed. Try the following to ensure that this has been the exact problem and eliminate it:
        1. Terminate the aspnet_wp.exe process (from the Windows Task Manager)
        2. Open a Windows Explorer and navigate to
          C:\Windows(WINNT)\Microsoft.NET\Framework\vYOUR_VERSION\Temporary ASP.NET Files
        3. Delete all the folders with names, corresponding to your telerik projects, containing RadEditor, RadTreeView, etc.
      • Delete your Visual Studio web project caches as well - they should be located at C:\Documents and Settings\<YOUR USER>\VSWebCache.
      • Delete your browser cache: Tools -> Internet Options -> Delete Files....
    Kind regards,
    the telerik team
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