This is a migrated thread and some comments may be shown as answers.

How and where do you report bugs in Telerik products?

3 Answers 346 Views
Forum suggestions
This is a migrated thread and some comments may be shown as answers.
Deepak Vasudevan
Top achievements
Rank 2
Deepak Vasudevan asked on 21 Feb 2012, 02:55 PM
Dear Telerik Team,

Let me where you report a bug in Telerik products? When I go to http://www.telerik.com/account/support-tickets/contact-support-team.aspx it says me to choose a product. I don't have one directly linked to my account.

I don't think I can report a bug with substantially confidential info on the public forum right?

3 Answers, 1 is accepted

Sort by
0
Iva
Telerik team
answered on 27 Feb 2012, 12:35 PM
Hello Deepak,

 We are really sorry for the late reply. Our support tickets are confidential (http://www.telerik.com/account/support-tickets/available-support-list.aspx) but as you cannot use them, you can submit a general feedback here: http://www.telerik.com/account/support-tickets/general-feedback.aspx . It is only between you and us, too. I hope that would help!


Greetings,

Iva
the Telerik team

Explore the entire Telerik portfolio by downloading the Ultimate Collection trial package. Get it now >>

0
Deepak Vasudevan
Top achievements
Rank 2
answered on 29 Feb 2012, 09:16 PM
But wouldn't general feedback cause the bug reports to be lost in the ocean of messages you may be receiving per minute? Basically the bug report I may submit on a specific issue with RadCombo may be like a needle in the haystack if the submitting page is a general feedback page. Any solutions?
0
Prakash
Top achievements
Rank 1
answered on 13 Jun 2016, 01:08 AM

After upgraded the Kendo new version, the detail template is shown the same information for each parent.

If we select and click detail then it shows the correct information but we don't select and click detail then showing the wrong information.

Please refer this example

http://jsbin.com/IGepOKE/1/edit?html,js,output

Tags
Forum suggestions
Asked by
Deepak Vasudevan
Top achievements
Rank 2
Answers by
Iva
Telerik team
Deepak Vasudevan
Top achievements
Rank 2
Prakash
Top achievements
Rank 1
Share this question
or