This is a migrated thread and some comments may be shown as answers.

Graphite not loading

1 Answer 62 Views
Feedback & Suggestions
This is a migrated thread and some comments may be shown as answers.
This question is locked. New answers and comments are not allowed.
David
Top achievements
Rank 1
David asked on 14 Jun 2012, 09:57 PM
I'm trying to run Graphite but I just get a splash screen and nothing more (see attached). Computer is Windows 7 x64 behind corporate proxy. Are there any known issues with this configuration? Any resolution?

1 Answer, 1 is accepted

Sort by
0
neven
Top achievements
Rank 1
answered on 18 Jun 2012, 08:46 AM
Hi David,

The behavior you are experiencing indicates that Graphite cannot communicate to our servers. Your company proxy can be a problem. Could you please try 2 things?

1)      Navigate to our webClient (Mist) on http://app.icenium.com/mist and try working with it
2)      If you can, install Fiddler as your local proxy to see what is happening when you start the Graphite client.

Best Regards
Tags
Feedback & Suggestions
Asked by
David
Top achievements
Rank 1
Answers by
neven
Top achievements
Rank 1
Share this question
or