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Got a install error
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zhang
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zhang asked on 22 Oct 2011, 06:02 AM
when i install Telerik_Extensions_for_ASPNET_MVC_2011_2_712_OpenSource.msi in vs2010 from tools--extension manager,i
got the error。see the attach img。
When i double click the file to install.The telerik menu in vs2010 only have one item---about.
Please help.

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Georgi Tunev
Telerik team
answered on 24 Oct 2011, 09:58 AM
Hello Zhang,

Could you please translate the error message?


Kind regards,
Georgi Tunev
the Telerik team
If you want to get updates on new releases, tips and tricks and sneak peeks at our product labs directly from the developers working on the Telerik Extensions for ASP.MET MVC, subscribe to their blog feed now
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zhang
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answered on 29 Dec 2011, 03:02 AM
Sorry for late.The error text is chinese,it just means :you got an error,see the details bellow.
 the real error message is in english,you can see it on my post pic.thank you .
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Erjan Gavalji
Telerik team
answered on 29 Dec 2011, 08:57 AM
Hi Zhang,

I guess the reason for the problem is that the path to the file in the project template got too long on your machine. Can you try the following steps, please?

  1. Close all Visual Studio instances
  2. Use Windows Explorer to check the following two folders for Telerik subfolders and delete them: %localappdata%\Microsoft\VisualStudio\10.0\Extensions
    [VisualStudioInstallDir]\Common7\IDE\Extensions
  3. Visit the Visual Studio Online Gallery and download the Telerik VSExtensions you prefer (MVC for the Telerik MVC UI Extensions, and any others) to a folder of your choice
  4. Start a Visual Studio 2010 Command Prompt As Administrator and navigate to the folder you downloaded the VSIX files to
  5. Run the following command for each package downloaded:
    vsixinstaller /a [TelerikVSIX_FileName.vsix]

This way you would get the Telerik MVC VSExtensions installed for all users on the machine and will avoid the potential problem of the path too long.

Let me know if that helped.

Regards,
Erjan Gavalji
the Telerik team
If you want to get updates on new releases, tips and tricks and sneak peeks at our product labs directly from the developers working on the Telerik Extensions for ASP.MET MVC, subscribe to their blog feed now
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Installer and VS Extensions
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zhang
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Georgi Tunev
Telerik team
zhang
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Erjan Gavalji
Telerik team
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