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Forum Documentation Integration

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Jason Divis
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Jason Divis asked on 26 Feb 2010, 02:33 PM
Telerik has excellent documentation, and an excellent forums community, I think they would work even better if the two referenced each other. I've noticed lots of times that telerik MVPs reference a document article in their response posts to questions, wouldn't it be super efficient if those articles were displayed on the document article page, which might keep some duplicate questions from being asked?

I love how Adobe allows comments on their Docu articles. I think Telerik could one-up the implementation by directly linking from document pages, to forum threads that mention the document article URL.

Another way to tie them together would be to change the "Send comments" link on the document article, into a "Create Forum Post" link that would tie the document to a list of forum articles that have been started from the docu article.

You guys truly do have excellent documentation, thank you for providing the community what you have thus far.

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Sebastian
Telerik team
answered on 01 Mar 2010, 12:59 PM
Hello Jason,

Thank you for the kind words about our documentation content and forums activity - they are indeed valuable support resources when one is looking for a solution for a particular scenario with our controls.

Actually we are exploring the possible means to integrate more tightly these two sources of information, thus making it more easily searchable/accessible. We are also considering the possibility to expose some of the documentation articles in a "Telerik MSDN-like library" in order to allow Telerik clients and community members to contribute in it. You can expect steps in this direction in the future.

Kind regards,
Sebastian
the Telerik team

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