2 Answers, 1 is accepted
0
Hello Chit,
Is this a fresh install of WebUI Test Studio? Is this the first time you've tried to run any test on that machine? How did the install go? Were there any errors or anomolies during install? One simple thing is to try uninstalling and reinstalling just in case there was some strange hiccup during install.
Our product installs an add-on to IE so that it can communicate and control the browser. Please make sure our add-on is enabled. It is called "ArtOfTest.InternetExplorer.BrowserHelper.ArtOfTestBrowserHelper". There are a couple of known third party add-ons that interfere with ours. Try disabling all other add-ons.
Let us know if that solves your problem.
All the best,
Cody
the Telerik team
Instantly find answers to your questions on the new Telerik Support Portal.
Check out the tips for optimizing your support resource searches.
Is this a fresh install of WebUI Test Studio? Is this the first time you've tried to run any test on that machine? How did the install go? Were there any errors or anomolies during install? One simple thing is to try uninstalling and reinstalling just in case there was some strange hiccup during install.
Our product installs an add-on to IE so that it can communicate and control the browser. Please make sure our add-on is enabled. It is called "ArtOfTest.InternetExplorer.BrowserHelper.ArtOfTestBrowserHelper". There are a couple of known third party add-ons that interfere with ours. Try disabling all other add-ons.
Let us know if that solves your problem.
All the best,
Cody
the Telerik team
Instantly find answers to your questions on the new Telerik Support Portal.
Check out the tips for optimizing your support resource searches.
0
Hello Chit,
Is this a fresh install of WebUI Test Studio? Is this the first time you've tried to run any test on that machine? How did the install go? Were there any errors or anomolies during install? One simple thing is to try uninstalling and reinstalling just in case there was some strange hiccup during install.
Our product installs an add-on to IE so that it can communicate and control the browser. Please make sure our add-on is enabled. It is called "ArtOfTest.InternetExplorer.BrowserHelper.ArtOfTestBrowserHelper". There are a couple of known third party add-ons that interfere with ours. Try disabling all other add-ons.
Let us know if that solves your problem.
All the best,
Cody
the Telerik team
Instantly find answers to your questions on the new Telerik Support Portal.
Check out the tips for optimizing your support resource searches.
Is this a fresh install of WebUI Test Studio? Is this the first time you've tried to run any test on that machine? How did the install go? Were there any errors or anomolies during install? One simple thing is to try uninstalling and reinstalling just in case there was some strange hiccup during install.
Our product installs an add-on to IE so that it can communicate and control the browser. Please make sure our add-on is enabled. It is called "ArtOfTest.InternetExplorer.BrowserHelper.ArtOfTestBrowserHelper". There are a couple of known third party add-ons that interfere with ours. Try disabling all other add-ons.
Let us know if that solves your problem.
All the best,
Cody
the Telerik team
Instantly find answers to your questions on the new Telerik Support Portal.
Check out the tips for optimizing your support resource searches.