[Solved] Exchange/O365 Sync Issue

[David]

Hi

I have been using Tasks for WIndows 8 fawlessly until this morning, when I also note that my tablet updated Windows 8 Pro.

The error message was Exchange Authorisation Failed. Please check username and password. I haven't changed these settings since using the product yesterday.

I am using a Dell Latitude 10 running Windows 8 Pro.

Tasks version Q11303. I've now rolled back to 81.01 and the sync is working again. I also notice that the newer sync options are no longer present so your newer version may have bugs.

Cheers.

[Please send this report over email to: [e-mail]]:[] [------------------------------------------------------------------------------------------------------------------------------------------------------]:[] [ExceptionMessage]:[Access is denied. (Exception from HRESULT: 0x80070005 (E_ACCESSDENIED))] [StackTrace]:[ at Windows.UI.Popups.MessageDialog.ShowAsync() at Telerik.UI.Xaml.Controls.RadMessageBox.<ShowAsync>d__f.MoveNext() --- End of stack trace from previous location where exception was thrown --- at System.Runtime.CompilerServices.TaskAwaiter.ThrowForNonSuccess(Task task) at System.Runtime.CompilerServices.TaskAwaiter.HandleNonSuccessAndDebuggerNotification(Task task) at Telerik.UI.Xaml.Controls.RadDiagnostics.<ReportHandledExceptionAsync>d__2.MoveNext() --- End of stack trace from previous location where exception was thrown --- at System.Runtime.CompilerServices.AsyncMethodBuilderCore.<ThrowAsync>b__0(Object state) at WinRTExceptions.ExceptionHandlingSynchronizationContext.<>c__DisplayClass5.<WrapCallback>b__4(Object state)] [OccurrenceDate]:[Tue, 16 Apr 2013 22:37:42 GMT] [AppInstallDate]:[Tue, 19 Mar 2013 11:17:26 GMT] [AppTotalRuns]:[19] [AppRunsAfterLastUpdate]:[5] [AppPreviousRunDate]:[Tue, 16 Apr 2013 22:28:05 GMT] [AppVersion]:[Q11303] [Culture]:[en-AU] [CurrentPageSource]:[TasksWin8.Win8.Views.HomeHubPage]

[Ivo]

Hello David,
A new version of Tasks will be available soon at the Marketplace. It contains three different options for synchronization included into it- an Exchange account- based, a Gmail account- based and a Telerik Cloud service- based. Could you try with the new version (it will be available for download in a few days) and comment if you still have any issues to sync with an Office 365 account, please?

Kind regards,

Ivailo Dinkov

the Telerik team

[David]

This morning I was greeted with a message informing me that my developer licence had expired, bizare given that I didn't know I had one as I had downloaded the app from the windows store.

I was forced to re-download and install the app, which is no useless as it forces itself into a sync loop that crashes my tablet.

Please fix, or put the previous version back in the windows store so I can use it.

I dont want another products as I've now paid for the exchange sync ability.

David

[Kiril Stanoev]

Hi David,

Please have a look at the reply I sent you.

Regards,
Kiril Stanoev
the Telerik team