Error viewing Burn down chart under reports

2 posts, 0 answers
  1. Adhir
    Adhir avatar
    1 posts
    Member since:
    Nov 2014

    Posted 24 Nov 2014 Link to this post

    I'm trying to view the burn down chart under reports and for some reason I keep receiving the following error:

    "An error has occurred while processing Report '': Index was out of range. Must be non-negative and less than the size of the collection. Parameter name: index"

    Please can you advise what could be the issue?
  2. Ivan
    Ivan avatar
    73 posts

    Posted 24 Nov 2014 Link to this post

    Hello Adhir,

    I'm sorry for your troubles while using TeamPulse.

    Could you please give us some more details about the problem? Could you send us a screenshot while you reproduce the error? Also which report do you use and with which settings of the filters? Do you have a lot of information for the selected Iteration? Could you try to reduce the scope?

    You could also send us your log files, they are usually located here: "C:\Program Files (x86)\Telerik\TeamPulse\Logs"

    I'm looking forward for your answer.

Back to Top