This is a migrated thread and some comments may be shown as answers.

Error importing excel spreadsheet.

3 Answers 146 Views
General Discussions
This is a migrated thread and some comments may be shown as answers.
Braulio
Top achievements
Rank 1
Braulio asked on 18 Jun 2020, 10:33 PM
Tool: Kendo Spreadsheet

Hello Kendo Team, 

I am having an issue when importing an excel spreadsheet to kendo Spreadsheet. Once I import my file I get the error in the console shown below and nothing shows up on the spreadsheet. I am not sure how to fix this error or even why it is appearing. I can share the file that I am uploading if needed. 

Thank you. 

3 Answers, 1 is accepted

Sort by
0
Plamen
Telerik team
answered on 22 Jun 2020, 03:04 PM

Hi,

Thank you for getting in touch with us.

Would you please share the file that replicates the issue and let us know if we can observe it in our online demo too or we need to use some specific declaration to observe it?

Regards,
Plamen
Progress Telerik

Progress is here for your business, like always. Read more about the measures we are taking to ensure business continuity and help fight the COVID-19 pandemic.
Our thoughts here at Progress are with those affected by the outbreak.
0
Braulio
Top achievements
Rank 1
answered on 22 Jun 2020, 03:50 PM
It does occur in the online demo as well. Is there a way in which I can send the file to you guys without attaching it on this post. For example, an email that I can send it to ? 
0
Plamen
Telerik team
answered on 23 Jun 2020, 01:22 PM

Hello,

You can submit a support ticket from your Telerik account - you may need to check first the FAQ for Upgrades and Subscription renewals section so that you could continue your trial or switch to a commercial license to be able to submit a ticket.

Regards,
Plamen
Progress Telerik

Progress is here for your business, like always. Read more about the measures we are taking to ensure business continuity and help fight the COVID-19 pandemic.
Our thoughts here at Progress are with those affected by the outbreak.
Tags
General Discussions
Asked by
Braulio
Top achievements
Rank 1
Answers by
Plamen
Telerik team
Braulio
Top achievements
Rank 1
Share this question
or