Error getting project list

[Anthony]

I'm getting the following exception when trying to setup team pulse to sync with TFS see the attached screenshot.

Does anyone have any ideas as to why this is happening seems as if its looking for a site/service and is 404ing.

We have team pulse setup on a different server than TFS, does this cause an issue ?

Any help would be appreciated
Thanks,
Tony

Exception Type: System.ServiceModel.CommunicationException
Exception Message: [HttpWebRequest_WebException_RemoteServer]
Arguments: NotFound
Debugging resource strings are unavailable. Often the key and arguments provide sufficient information to diagnose the problem. See http://go.microsoft.com/fwlink/?linkid=106663&Version=4.0.60831.0&File=System.Windows.dll&Key=HttpWebRequest_WebException_RemoteServer
   at System.ServiceModel.AsyncResult.End[TAsyncResult](IAsyncResult result)
   at System.ServiceModel.Channels.ServiceChannel.EndCall(String action, Object[] outs, IAsyncResult result)
   at System.ServiceModel.ClientBase`1.ChannelBase`1.EndInvoke(String methodName, Object[] args, IAsyncResult result)
   at TeamPulse.Client.SynchronizationService.TeamPulseSynchronizationServiceClient.TeamPulseSynchronizationServiceClientChannel.EndGetProjectListByImpersonation(IAsyncResult result)
   at TeamPulse.Client.SynchronizationService.TeamPulseSynchronizationServiceClient.TeamPulse.Client.SynchronizationService.ITeamPulseSynchronizationService.EndGetProjectListByImpersonation(IAsyncResult result)
   at TeamPulse.Client.SynchronizationService.TeamPulseSynchronizationServiceClient.OnEndGetProjectListByImpersonation(IAsyncResult result)
   at System.ServiceModel.ClientBase`1.OnAsyncCallCompleted(IAsyncResult result)
(Inner Exception)
Exception Type: System.Net.WebException
Exception Message: [HttpWebRequest_WebException_RemoteServer]
Arguments: NotFound
Debugging resource strings are unavailable. Often the key and arguments provide sufficient information to diagnose the problem. See http://go.microsoft.com/fwlink/?linkid=106663&Version=4.0.60831.0&File=System.Windows.dll&Key=HttpWebRequest_WebException_RemoteServer
   at System.Net.Browser.AsyncHelper.BeginOnUI(SendOrPostCallback beginMethod, Object state)
   at System.Net.Browser.BrowserHttpWebRequest.EndGetResponse(IAsyncResult asyncResult)
   at System.ServiceModel.Channels.HttpChannelFactory.HttpRequestChannel.HttpChannelAsyncRequest.CompleteGetResponse(IAsyncResult result)
(Inner Exception)
Exception Type: System.Net.WebException
Exception Message: [HttpWebRequest_WebException_RemoteServer]
Arguments: NotFound
Debugging resource strings are unavailable. Often the key and arguments provide sufficient information to diagnose the problem. See http://go.microsoft.com/fwlink/?linkid=106663&Version=4.0.60831.0&File=System.Windows.dll&Key=HttpWebRequest_WebException_RemoteServer
   at System.Net.Browser.BrowserHttpWebRequest.InternalEndGetResponse(IAsyncResult asyncResult)
   at System.Net.Browser.BrowserHttpWebRequest.<>c__DisplayClass5.<EndGetResponse>b__4(Object sendState)
   at System.Net.Browser.AsyncHelper.<>c__DisplayClass4.<BeginOnUI>b__0(Object sendState)

[David Harris]

Hi Anthony,

Can you please make sure that the TeamPulse Integration Service is started on the machine on which you installed TeamPulse? You can do this by launching the Windows Services application (services.msc) and locating the service named TeamPulse Integration Service, and then checking to see that the Status value is "Started".

If the service is indeed running, can you please zip up and send all the logs contained in your <teampulse-install-directory>/Logs folder?

Regards,
David Harris
the Telerik team