Error: AppBuilder keeps showing blank screen on OSX 10.12.1

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4 posts, 0 answers
  1. Oscar
    Oscar avatar
    3 posts
    Member since:
    Sep 2016

    Posted 13 Dec 2016 Link to this post

    Hi, 



    Just thought I'd try the App Builder Desktop Client but after the initial load, it just stays blank. 

    I am on OS X 10.12.1 and when I open the Developer Tools I see this message in the console: 

    https://identity.telerik.com/v2/oauth/telerik/authorize?client_id=uri%3aapp…mist%252fClientLogin%253fclient%253dDesktop&response_type=code&tn=graphite Failed to load resource: net::ERR_INSECURE_RESPONSE

    Here is a screen shot too:

    https://www.dropbox.com/s/0ful8u90onx8ng1/Screenshot%202016-12-13%2009.51.46.jpg?dl=0

    I have tried removing the application support folder for the app and the app itself, and then reinstall it, but I get the same error. 


  2. Oscar
    Oscar avatar
    3 posts
    Member since:
    Sep 2016

    Posted 13 Dec 2016 Link to this post

    It's the same under Windows: see the screenshot!
  3. Garo
    Admin
    Garo avatar
    155 posts

    Posted 13 Dec 2016 Link to this post

    Hello Oscar,

    Thank you for reporting this. We were aware of the issue and earlier today a hotfix was released to address it. Having said that, if you run the Universal client again and wait for it to update, you should not experience this faulty behavior anymore. However, if this is not the case, you should download and install the client anew.

    I hope this helps.

    Regards,
    Garo
    Telerik by Progress
     

    Visit the Telerik Verified Plugins Marketplace and get the custom Cordova plugin you need, already tweaked to work seamlessly with AppBuilder.

     
  4. Oscar
    Oscar avatar
    3 posts
    Member since:
    Sep 2016

    Posted 13 Dec 2016 Link to this post

    Yes, this helps. Thanks! The auto-update did the trick...
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