Error - Publishing to App Store

[PIETER]

Hi,
We're experiencing problems publishing an updated app version of the following app: XUBL48E69L.za.co.mz.

When selecting publish, it seems to be building properly and the console writes:

[2016-08-31 10:04:35.467] Log (Info,High): Sending build request for project FastBowlersClinicApp with parameters ProjectTypeGuids={070BCB52-5A75-4F8C-A973-144AF0EAFCC9} Platform=iOS MobileProvisionIdentifier=2b81c393-d94d-4d4f-8873-8833525c499e iOSCodesigningIdentity=iPhone Distribution MICROZONE TRADING 1274 (PTY) LTD (XUBL48E69L) ProjectConfiguration=Release AcceptResults=Url;LocalPath BuildConfiguration=Release Framework=Cordova FrameworkVersion=4.0.0 LiveSyncToken=iFaXyW5os1nKWm5ron3N9+a0YLxqaTg7aQ6kAOF28SSHWqozxm5l7LGJmCnEMglm1ncEnzNqmpUKsZzoOTWSiwbCK2n+/azYbTKDp3esqbDdMckgDm1R40bfYShTaxZo/OT1YJXwPt5/J0Hb5J9sew==. [2016-08-31 10:05:00.532] Log (Info,Medium): Server build succeeded. [2016-08-31 10:05:00.541] Log (Info,High): Downloading from https://ab-builds-results.s3.amazonaws.com/shlT7G6XUkSVzDDSZcnayA/Info.plist?AWSAccessKeyId=AKIAIPNQETGWQZSHPABA&Expires=1475309100&Signature=aay%2FwTzwqFYG3rtZQQsYMc5C6E0%3D to C:\FastBowlersClinicApp\bin\Release\iOS\Info.plist. [2016-08-31 10:05:00.547] Log (Info,High): Downloading from https://ab-builds-results.s3.amazonaws.com/shlT7G6XUkSVzDDSZcnayA/app.ipa?AWSAccessKeyId=AKIAIPNQETGWQZSHPABA&Expires=1475309100&Signature=LHE45TDqWzxu9zUCX025dQSM3Wo%3D to C:\FastBowlersClinicApp\bin\Release\iOS\app.ipa. [2016-08-31 10:05:02.461] Log (Info,High): File downloaded successfully at C:\FastBowlersClinicApp\bin\Release\iOS\Info.plist. [2016-08-31 10:05:14.960] Log (Info,High): File downloaded successfully at C:\FastBowlersClinicApp\bin\Release\iOS\app.ipa.

When I sign into my iTunes Connect account and select "Upload", it attempts to upload but quickly displays the error message "Cannot upload application". The console doesn't provide any further information.

The build to Android seems to work perfectly fine.

I have tried to do it on another machine, on another network, and the problem persists. Attempts have been in the time span of 17 hours apart.

Please see the attached screenshot and application files

[PIETER]

See attached error message

[Garo]

Hi Pieter,

After inspecting your latest publish logs, I was able to determine what is causing this faulty behavior. The exact error message is:

ERROR ITMS-90032: "Invalid Image Path - No image found at the path referenced under key 'CFBundleIcons': '[e-mail]'"

To fix this, you should follow the steps from this KB article. In general, your app is missing the iPad Pro icon and you need to generate the iOS icons anew and then, you should be able to publish your application successfully.

I hope this helps.

Regards,
Garo
Telerik by Progress

 

 

[PIETER]

Thank you, I'll take a look at it.

It's quite concerning that I can't seem to find a meaningful error message on my side. Is there any way for me to retrieve that error for future use?

[Garo]

Hi Pieter,

I agree that the inability to find a meaningful error message is concerning and I would like to apologize for any inconvenience that this might cause you. This behavior is unintentional and we are currently working on fixing the issue.

If you need any further assistance, please let me know.

Regards,
Garo
Telerik by Progress