9 Answers, 1 is accepted
0
Accepted
Hi,
You can download previous product versions, offline installation packages and various other resources through the "Your Account" page on our website (Link). Just go through Manage Products and select Browse all product files or Older Versions in the download list.
Kind regards,
Andrey
the Telerik team
You can download previous product versions, offline installation packages and various other resources through the "Your Account" page on our website (Link). Just go through Manage Products and select Browse all product files or Older Versions in the download list.
Kind regards,
Andrey
the Telerik team
Explore the entire Telerik portfolio by downloading Telerik DevCraft Ultimate.
0

Andy
Top achievements
Rank 1
answered on 14 Mar 2013, 10:37 AM
I tried this and it doesn't work.
My subscription ended but I still expected to be able to download the product I'd purchased even if they'd be an older version.
There is no Browse all product files or Older Versions option on the web page.
The offical control panel doesn't work probably due to firewall restrictions but either way it doesn't work. I'm not very impressed with Telerik especially when I find out I can't even raise the issue as a support ticket as my subscription period has ended.
My subscription ended but I still expected to be able to download the product I'd purchased even if they'd be an older version.
There is no Browse all product files or Older Versions option on the web page.
The offical control panel doesn't work probably due to firewall restrictions but either way it doesn't work. I'm not very impressed with Telerik especially when I find out I can't even raise the issue as a support ticket as my subscription period has ended.
0
Hi,
You can indeed download the latest version covered by your license. Here are some more detailed steps:
Let me know if that helps.
Kind regards,
Andrey
the Telerik team
You can indeed download the latest version covered by your license. Here are some more detailed steps:
- Navigate to the "Your Account" page (Link)
- Select "DevCraft Complete" under "Manage Products"
- Click "Download installer and other resources"
- Click "Browse all product files" for the product you wish to download
- Use the link labeled "Automatic installation" and download the offline installation package
Let me know if that helps.
Kind regards,
Andrey
the Telerik team
Explore the entire Telerik portfolio by downloading Telerik DevCraft Ultimate.
0

Nicolaï
Top achievements
Rank 2
answered on 23 May 2013, 01:03 PM
There's a problem with your website, when web developers, IT people, need to use the search function, browse through forums to find older version downloads....
Used to have a link in my profile to http://www.telerik.com/account/your-products/download-list.aspx?skucid=66 , but even that bookmarks function is not working anymore (AGAIN) on the telerik website (only top 4 links showing, no scrolling).
Very counter intuitive website, in my opinion.
The CP is not very useful for me, as most of the time, I want to get some dll files only, or find an older version and version notes.
(In fact, to me, the CP is just spamware to get people to buy other products)
I even have several adblock filters for this website, to remove all the banner ads in forums and such, ads to products we obviously already have...)
Used to have a link in my profile to http://www.telerik.com/account/your-products/download-list.aspx?skucid=66 , but even that bookmarks function is not working anymore (AGAIN) on the telerik website (only top 4 links showing, no scrolling).
Very counter intuitive website, in my opinion.
The CP is not very useful for me, as most of the time, I want to get some dll files only, or find an older version and version notes.
(In fact, to me, the CP is just spamware to get people to buy other products)
I even have several adblock filters for this website, to remove all the banner ads in forums and such, ads to products we obviously already have...)
0
Hello Nicolaï,
Thank you for the frank feedback. It is always appreciated.
We are constantly working on improving our products all related assets. While there is nothing I can share regarding our plans for improvements on our website, I can share we are already working on adding support for installing older versions and reviewing release notes in the control panel. You should be able to access that in one of our next releases.
All the best,
Andrey
Telerik
Thank you for the frank feedback. It is always appreciated.
We are constantly working on improving our products all related assets. While there is nothing I can share regarding our plans for improvements on our website, I can share we are already working on adding support for installing older versions and reviewing release notes in the control panel. You should be able to access that in one of our next releases.
All the best,
Andrey
Telerik
Explore the entire Telerik portfolio by downloading Telerik DevCraft Ultimate.
0

Sandro
Top achievements
Rank 1
answered on 21 Jun 2013, 02:41 AM
Hi,
I'm sorry, but i do not see any "Manage Products" on the page you are referring to.
Please help.
Best Regards,
Sandro Grandjean
I'm sorry, but i do not see any "Manage Products" on the page you are referring to.
Please help.
Best Regards,
Sandro Grandjean
0
Hello Sandro,
The "Manage Products" section has been renamed to "Products & Subscriptions" on the website.
Regards,
Dimitar
Telerik
The "Manage Products" section has been renamed to "Products & Subscriptions" on the website.
Regards,
Dimitar
Telerik
Explore the entire Telerik portfolio by downloading Telerik DevCraft Ultimate.
0

Sandro
Top achievements
Rank 1
answered on 25 Jun 2013, 03:30 AM
Thank you Dimitar.
So the process is
But there is no "Download installer and other resources". Is there a new link for that?
Thanks
Best Regards
Sandro Grandjean
So the process is
- Navigate to the "Your Account" page (Link)
- Select "DevCraft Complete" under "Products & Subscriptions"
- Click "Download installer and other resources"
- Click "Browse all product files" for the product you wish to download
- Use the link labeled "Automatic installation" and download the offline installation package
But there is no "Download installer and other resources". Is there a new link for that?
Thanks
Best Regards
Sandro Grandjean
0
Hello Sandro,
You can refer to the attached screenshots, which show the steps you need to take.
Regards,
Dimitar
Telerik
You can refer to the attached screenshots, which show the steps you need to take.
Regards,
Dimitar
Telerik
Explore the entire Telerik portfolio by downloading Telerik DevCraft Ultimate.