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Does Tele-Rik Hate FireFox?

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Vanilla
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Vanilla asked on 25 May 2020, 02:51 PM

     I tried logging into my Telerik account using the latest FireFox browser and there are a boatload of error messages in the developer's console. I could not do it. I had to go back to Chrome to login to this website.

Also, the latest version of Fiddler which I downloaded and installed yesterday will correctly capture my Intranet Chrome traffic but none of my Intranet FireFox traffic. Where is the support for the FireFox web browser?

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Nick Iliev
Telerik team
answered on 26 May 2020, 07:48 AM

Hello Bradley,

 

There are some additional steps that you have to follow to enable the capturing of HTTPS traffic from Firefox. Check this documentation article and also this one.

 

Regards,
Nick Iliev
Progress Telerik

Progress is here for your business, like always. Read more about the measures we are taking to ensure business continuity and help fight the COVID-19 pandemic.
Our thoughts here at Progress are with those affected by the outbreak.
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Vanilla
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answered on 30 May 2020, 04:09 AM

I'm pretty sure I've done all that. Fiddler is working with Firefox for Internet sites. But it does not work for Intranet sites. I'm not sure why. I'm getting this message a lot in the log if it matters:

 Warning: ClientHello record was 508 bytes long. Some servers have problems with ClientHello's greater than 255 bytes.

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Nick Iliev
Telerik team
answered on 01 Jun 2020, 07:04 AM

Hey Bradley,

 

The message is a warning that,  in most cases, could safely be ignored as suggested and explained here and here. Check if you are having some filter applied and also check some of the solutions suggested in this thread.

 

Regards,
Nick Iliev
Progress Telerik

Progress is here for your business, like always. Read more about the measures we are taking to ensure business continuity and help fight the COVID-19 pandemic.
Our thoughts here at Progress are with those affected by the outbreak.
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