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Demo, Chrome, print html and pdf driver printer

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RichTextBox
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Marco
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Marco asked on 01 Jul 2011, 04:56 PM
I've used the demo and inserted two images separated by a page break. When using print native works perfectly but when I use print html three things happen:
1- the page break is ignored
2- the image size (as shown on the page layout) is different
3- if using google chrome and printing to a pdf printer doesn't print anything. If using internet explorer works fine.

Any idea why? (using 2011.1.427.1040)

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Iva Toteva
Telerik team
answered on 05 Jul 2011, 01:10 PM
Hello Marco,

We are sorry to hear that you are experiencing such issues with the use of RadRichTextBox.
To your questions:
1. Page break is currently not persisted in HTML and is ignored on both import and export. This is due to the fact that even small layout differences between HTML and RadRichTextBox can have disastrous effects on the document if page breaks were present.
2. We were not able to reproduce the issue with the different image size. Could you verify that the zoom factors of the editor and the browser have not caused the document to look differently? If that is not the case, we would appreciate some details on the scenario. A sample XAML document may also be helpful.
3. The way HTML printing works is to export the document to HTML and use the browser to print the page that is created. Since exporting the document to HTML and printing it with the XPS printer works fine, the problem is lying somewhere in Chrome or the PDF printer driver.

Kind regards,
Iva
the Telerik team
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Marco
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Iva Toteva
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