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Default Sort Order

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Marc Gervais
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Marc Gervais asked on 19 Oct 2008, 05:57 PM
The biggest issue I have is the default sort order. What is it exactly? Why isn't it the last post date in descending order? It makes much more sense to see the latest posts/responses first, doesn't it?

Thanks.

Marc.

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Paul
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answered on 20 Oct 2008, 08:55 AM
Hi Marc,

Actually, it's more logical for a forum thread to see first post at the top. In that way one can easily follow the thread's history.

Greetings,
Paul
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Marc Gervais
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answered on 20 Oct 2008, 02:40 PM
Hi Paul,

I may not have been as specific as I intended. I agree that within a thread that one may want the posts to be in ascending order, however, I was referring to the thread list itself. There seems to be no obvious default sort order. I can sort the list by clicking on the column headers, but I believe the default should be one where the most recently active threads are at the top.

Thanks.

Marc.
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Vassil
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answered on 25 Oct 2008, 02:54 PM
Hi Marc,

That's actually the way the system works (or should work) - the threads are listed in descending order so that you can see the most recent new threads (or ones where there has been activity) at the top. When you go into a thread, however, the posts are in ascending order, so that you can follow the discussion easily from the first post to the most recent one.

The only exception to the rule are "pinned posts" which always sit on the top, regardless of when they were posted. Announcements, important product updates and similar information is often "pinned" so that they don't get buried inside.

Could you send a link yo a forum where you believe the above doesn't hold true? If it's a problem, we'll fix quickly fix it.

Thanks!
Vassil
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Marc Gervais
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