This is a migrated thread and some comments may be shown as answers.

Cursor stuck on double arrow

6 Answers 164 Views
Splitter
This is a migrated thread and some comments may be shown as answers.
This question is locked. New answers and comments are not allowed.
jmarmash
Top achievements
Rank 1
jmarmash asked on 15 Nov 2011, 03:47 PM
When I grab the slider and move the splitter left or right, let go and mouse away, the cursor should return to a mouse pointer (single arrow) instead of the horizontal double arrow.  This works correctly in the ASP.NET AJAX examples for the splitter but not in the MVC controls.  You can replicate the issue on the demos page.  One thing I did notice is that if you drag the splitter to one of its ends (red bar) and then release and move away, then functionality is as expected.

The only time that this presents a real issue is when a user resizes with a splitter and then clicks on a navigation item or menu tab.  It requires the user to click twice; once to return the cursor to a single arrow and then again to actually perform the action.  This presents odd UI/UX  behavior.

Is this something Telerik is aware of and is there a fix planned for an upcoming release?

6 Answers, 1 is accepted

Sort by
0
Alex Gyoshev
Telerik team
answered on 16 Nov 2011, 09:03 AM

We could not reproduce the problem with the online demos. Please provide more details on how it happens.

Greetings,
Alex Gyoshev
the Telerik team
If you want to get updates on new releases, tips and tricks and sneak peeks at our product labs directly from the developers working on the Telerik Extensions for ASP.MET MVC, subscribe to their blog feed now
0
jmarmash
Top achievements
Rank 1
answered on 16 Nov 2011, 04:12 PM
Hi Alex -
Thanks for taking the time to put together the video.  The first thing I notice, and didn't think to check before posting, is that you are not using IE.  It looks like you're using Chrome during your test.  So far I've been using IE 9+ exclusively for testing.  So I decided to try the demo in Chrome.  It worked as expected and exactly the same as your demonstration.  Please try the first look mvc splitter demo in IE 9+ and/or review the following video I captured to demonstrate the behavior I'm seeing.

http://www.screencast.com/t/EngVIvMVD

Thanks again,
Jeff
0
Accepted
Alex Gyoshev
Telerik team
answered on 21 Nov 2011, 10:50 AM
Hello Jeff,

Thank you for the clarification. We have confirmed it as a IE9-specific bug -- and we are looking for a resolution. Your Telerik points have been updated for the report.

All the best,
Alex Gyoshev
the Telerik team
If you want to get updates on new releases, tips and tricks and sneak peeks at our product labs directly from the developers working on the Telerik Extensions for ASP.MET MVC, subscribe to their blog feed now
0
jmarmash
Top achievements
Rank 1
answered on 20 Dec 2011, 05:15 PM
Alex -

Any estimate on when this fix will be available.  If the answer is "next release", do you have an estimate on when the next release will be available?

Thanks,
Jeff
0
Alex Gyoshev
Telerik team
answered on 21 Dec 2011, 09:38 AM
Hello Jeff,

I was about to fix it yesterday, when we realized that we couldn't reproduce it anymore (when we already reproduced it on several machines). The two reasonable explanations that I thought of are that either a IE9 update addresses this, or that some plug-in has caused it.

My version (with which I used for testing) is 9.0.8112.16421, Update Versions: 9.0.4. Would you mind to share yours? Also, can you please confirm that the bug occurs with disabled browser extensions?

We want to address the bug, if it still persists.

Greetings,
Alex Gyoshev
the Telerik team
If you want to get updates on new releases, tips and tricks and sneak peeks at our product labs directly from the developers working on the Telerik Extensions for ASP.MET MVC, subscribe to their blog feed now
0
jmarmash
Top achievements
Rank 1
answered on 22 Dec 2011, 06:51 AM
Alex -

I have the exact same version of IE and the update.  I cannot replicate the issue any longer either.  I disabled browser extensions and still can't reproduce the issue.  Thanks for the follow-up.  I don't think this is a bug anymore.

Thanks again for your time,
Jeff
Tags
Splitter
Asked by
jmarmash
Top achievements
Rank 1
Answers by
Alex Gyoshev
Telerik team
jmarmash
Top achievements
Rank 1
Share this question
or