I see other users have had issues in the past, but this is a much newer version. I downloaded the current control panel from your site after having to uninstall due to file corruption issues in JustCode. When I try to run the control panel installation, I get this msi.log:
The following properties have been set:
Property: [AdminUser] = true {boolean}
Property: [InstallMode] = HomeSite {string}
Property: [ProcessorArchitecture] = AMD64 {string}
Property: [VersionNT] = 6.1.1 {version}
Running checks for package 'Windows Installer 3.1', phase BuildList
The following properties have been set for package 'Windows Installer 3.1':
Running checks for command 'WindowsInstaller3_1\WindowsInstaller-KB893803-v2-x86.exe'
Result of running operator 'VersionGreaterThanOrEqualTo' on property 'VersionMsi' and value '3.1': true
Result of checks for command 'WindowsInstaller3_1\WindowsInstaller-KB893803-v2-x86.exe' is 'Bypass'
'Windows Installer 3.1' RunCheck result: No Install Needed
Running checks for package 'Microsoft .NET Framework 4 (x86 and x64)', phase BuildList
Reading value 'Version' of registry key 'HKLM\Software\Microsoft\NET Framework Setup\NDP\v4\Full'
Read string value '4.5.51209'
Setting value '4.5.51209 {string}' for property 'DotNet40Full_TargetVersion'
The following properties have been set for package 'Microsoft .NET Framework 4 (x86 and x64)':
Property: [DotNet40Full_TargetVersion] = 4.5.51209 {string}
Running checks for command 'DotNetFX40\dotNetFx40_Full_setup.exe'
Result of running operator 'VersionGreaterThanOrEqualTo' on property 'DotNet40Full_TargetVersion' and value '4.0.30129': true
Result of checks for command 'DotNetFX40\dotNetFx40_Full_setup.exe' is 'Bypass'
'Microsoft .NET Framework 4 (x86 and x64)' RunCheck result: No Install Needed
Launching Application.
Will attempt to elevate process.
Running command 'C:\Users\Dev\AppData\Local\Temp\7zS0AF85BAA\TelerikControlPanel.exe' with arguments ''
I tried running it as administrator (right click and choose run as Admin). The application shuts down. This is the temp file it also generated:
<?xml version="1.0" encoding="utf-8"?>
<configuration>
<appSettings>
<add key="downloads_service_base_endpoint" value="https://dl.telerik.com/" />
<add key="tracking_service_base_endpoint" value="https://dle.telerik.com/" />
<add key="telerik_authorize_endpoint" value="https://identity.telerik.com/v2/oauth/telerik/authorize" />
<add key="telerik_token_endpoint" value="https://identity.telerik.com/v2/oauth/telerik/token" />
<add key="federation_token_endpoint" value="https://identity.telerik.com/v2/fed/telerik/token" />
<add key="client_id" value="uri:client.installer" />
<add key="client_secret" value="f4ea80e19d72243539b862dd8997cdca" />
</appSettings>
<system.serviceModel>
<bindings>
<basicHttpBinding>
<binding name="BasicHttpBinding_IProductVersionService" closeTimeout="00:01:00" openTimeout="00:01:00" receiveTimeout="00:10:00" sendTimeout="00:01:00" allowCookies="false" bypassProxyOnLocal="false" hostNameComparisonMode="StrongWildcard" maxBufferSize="4194304" maxBufferPoolSize="524288" maxReceivedMessageSize="4194304" messageEncoding="Text" textEncoding="utf-8" transferMode="Buffered" useDefaultWebProxy="true">
<readerQuotas maxDepth="32" maxStringContentLength="8192" maxArrayLength="16384" maxBytesPerRead="4096" maxNameTableCharCount="16384" />
<security mode="Transport">
<transport clientCredentialType="None" proxyCredentialType="None" realm="" />
<message clientCredentialType="UserName" algorithmSuite="Default" />
</security>
</binding>
<binding name="BasicHttpBinding_ITrialsService" closeTimeout="00:01:00" openTimeout="00:01:00" receiveTimeout="00:10:00" sendTimeout="00:01:00" allowCookies="false" bypassProxyOnLocal="false" hostNameComparisonMode="StrongWildcard" maxBufferSize="4194304" maxBufferPoolSize="524288" maxReceivedMessageSize="4194304" messageEncoding="Text" textEncoding="utf-8" transferMode="Buffered" useDefaultWebProxy="true">
<readerQuotas maxDepth="32" maxStringContentLength="8192" maxArrayLength="16384" maxBytesPerRead="4096" maxNameTableCharCount="16384" />
<security mode="Transport">
<transport clientCredentialType="None" proxyCredentialType="None" realm="" />
<message clientCredentialType="UserName" algorithmSuite="Default" />
</security>
</binding>
<binding name="BasicHttpBinding_IStandAloneInstallerService" closeTimeout="00:01:00" openTimeout="00:01:00" receiveTimeout="00:10:00" sendTimeout="00:01:00" allowCookies="false" bypassProxyOnLocal="false" hostNameComparisonMode="StrongWildcard" maxBufferSize="4194304" maxBufferPoolSize="524288" maxReceivedMessageSize="4194304" messageEncoding="Text" textEncoding="utf-8" transferMode="Buffered" useDefaultWebProxy="true">
<readerQuotas maxDepth="32" maxStringContentLength="8192" maxArrayLength="16384" maxBytesPerRead="4096" maxNameTableCharCount="16384" />
<security mode="Transport">
<transport clientCredentialType="None" proxyCredentialType="None" realm="" />
<message clientCredentialType="UserName" algorithmSuite="Default" />
</security>
</binding>
</basicHttpBinding>
</bindings>
<client>
<endpoint address="https://www.telerik.com/services/ProductVersion/Service.svc" binding="basicHttpBinding" bindingConfiguration="BasicHttpBinding_IProductVersionService" contract="IProductVersionService" name="BasicHttpBinding_IProductVersionService" />
<endpoint address="https://www.telerik.com/services/ProductVersion/Service.svc" binding="basicHttpBinding" bindingConfiguration="BasicHttpBinding_ITrialsService" contract="ITrialsService" name="BasicHttpBinding_ITrialsService" />
<endpoint address="https://www.telerik.com/services/ProductVersion/Service.svc" binding="basicHttpBinding" bindingConfiguration="BasicHttpBinding_IStandAloneInstallerService" contract="IStandAloneInstallerService" name="BasicHttpBinding_IStandAloneInstallerService" />
</client>
</system.serviceModel>
</configuration>
There should not be a proxy and I can get to the internet.
1 Answer, 1 is accepted
Thank you for contacting us.
Can you answer the following questions:
1. Where did you get the provided MSI log file?
2. How the applications shuts down? Did it crash? Did it show any windows? If you provide a screenshot will be best.
Looking forward to your response.
Regards,
Steliyan
Telerik