Control panel doesn't install

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Control Panel Upgrade Installation
Aldo
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Aldo asked on 17 Jun 2021, 10:25 PM

Hi,
yesterday control panel start requesting an update, but running the downloaded new version do nothing: I can see the progress bar moving but at the end I'm getting always the older version, and running again the control panel it keep asking to update.

So I uninstall the older version and run the installer again : the installer start, I can see the progress bar, at the end it open the control panel with my credentials, but don't install it into my system (windows 10 Version 10.0.19043 Build 19043).

Always run the installer as administrator, no antivirus and no firewall blocks.

I attached the install log.

Thanks

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Jaime
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answered on 18 Jun 2021, 11:10 AM

Same here

Windows 10 Pro 21H1  19043.1055

 

1
Nikolay Mishev
Telerik team
answered on 21 Jun 2021, 01:52 PM

Hello,

I am sorry to hear about the difficulties you had with our product.

When you download the executable file and launch it, it doesn't actually install the application. After you start the executable you need to perform Install or Modify action of any product. The Progress Control Panel will install itself on your machine the first time you perform one of the actions.

We are aware that this is not the best workflow and we are planning on improving that in the future.

Regards,
Nikolay Mishev
Progress Telerik

Virtual Classroom, the free self-paced technical training that gets you up to speed with Telerik and Kendo UI products quickly just got a fresh new look + new and improved content including a brand new Blazor course! Check it out at https://learn.telerik.com/.

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Jaime
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answered on 21 Jun 2021, 05:59 PM

Thanks Nikolay

Solved

Regards

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Control Panel Upgrade Installation
Asked by
Aldo
Top achievements
Rank 2
Answers by
Jaime
Top achievements
Rank 1
Nikolay Mishev
Telerik team
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