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Combine Licenses

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Eric
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Eric asked on 28 Jul 2010, 05:20 PM
Is there a way to combine multiple licenses into one key?

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Petia
Telerik team
answered on 30 Jul 2010, 01:39 PM
Hello Eric,

Normally, this would not be allowed. You will need to upgrade your license to increase end user number. In your case, though, I see you have those two 5 user licenses and we will make and exception and combine them for you.
In fact, I have already done so and now you have 1 license with 10 end users. As you have already activated a key, in order for the changes to take effect you will need to deactivate and activate your license. The process is explained in this video: http://tv.telerik.com//watch/team-productivity-tools/activation?PrivateKey=57588ee870305842

Best wishes,
Petia
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Eric
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answered on 30 Jul 2010, 02:09 PM
Thank you very much!
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adam
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answered on 02 Aug 2010, 07:57 PM
Hello Petia,
I too should have two separate licenses (5 seats each) reserved for my account.  I participated in the surprise product promotion and in the webinar last week - both of which I believe should have reserved two 5 seat licenses for me. I activated the license that was distributed to me from the webinar but I did not receive a promo code from the surprise product promotion. Would you be able to merge those two licenses for me?

Thanks, Adam
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Petia
Telerik team
answered on 03 Aug 2010, 10:18 AM
Hello Adam,

The codes for the surprise product promotion back in April have been sent out this morning. We sent one to you as well, but as I have already merged the two license for you, the code will be invalid if you try to use it.

Let me know if I can be of any further assistance.

Sincerely yours,
Petia
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adam
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answered on 03 Aug 2010, 01:26 PM
Thank you!
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