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Client Time vs. Received Time

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Kevin
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Kevin asked on 21 Oct 2013, 04:27 PM
I'm looking at the Exception History for an Exception and I'm noticing that the Client Time is consistently AFTER the received time.  Shouldn't that be the other way around?  Please see attached.

Thank you

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Soren
Telerik team
answered on 22 Oct 2013, 08:31 AM
Hi Kevin,

The client time is the time that is read of the clock on your machine while the Received time represents the time that the session (which the exception is contained within) has started. I can see how this is less than intuitive and I'll put in a request to clear this up with better naming or similar.

Thanks for reporting this, keep the feedback coming
 
Regards,
Soren
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Kevin
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answered on 13 Nov 2013, 01:25 PM
Given the following:
Received time - 17:27:31 Nov 12, 2013
Client time - 11:26:33 Nov 12, 2013

1. You said Client time is the time on MY machine when another user got the exception?  I.e. It is always Central US time?
2. What time zone is Received in?   
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Soren
Telerik team
answered on 14 Nov 2013, 10:05 AM
Hi Kevin,

I posted a previous reply, but I have deleted that since that was actually incorrect. Let me try again:

1. The client time (as shown in e.g. the Exception view) is the local time (wall clock time) taken from the machine on which the exception occurred. This client time is not adjusted according to neither the time on our servers or to the time on your machine when you are viewing it.

2. The Received time indicates when we received this exception on our servers and this time is represented in UTC time so this is not adjusted according to your specific time zone.

So from the given example, I'm guessing that you are around 6 hours behind UTC.

Hope this helps (and sorry for the incorrect initial post)
 
Regards,
Soren
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