Chart with DateTimeContinuousAxis freeze when zooming

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4 posts, 0 answers
  1. Alexis Letulier
    Alexis Letulier avatar
    3 posts
    Member since:
    Mar 2010

    Posted 05 May 2017 Link to this post

    Hello,

    I am populating a RadCartesianChart with an Array of 1440 values in the following manner:

      <RadCartesianChart tkExampleTitle tkToggleNavButton>
                <DateTimeContinuousAxis tkCartesianHorizontalAxis majorStep="Week"  allowPan="true" allowZoom="true"  dateFormat="HH:mm" labelFitMode="Rotate"  labelRotationAngle="1.2"></DateTimeContinuousAxis>           
                <LinearAxis tkCartesianVerticalAxis></LinearAxis>
                <LineSeries tkCartesianSeries [items]="measure" categoryProperty="StampSec" valueProperty="Power"></LineSeries>
       </RadCartesianChart>

    When I zoom a few times the application hangs without any error message and am forced to kill the application. I didn´t seem to have this issue with the trial version.

    I am using NativeScript 3.0 with Angular and UI 2.0.1 pro licensed

  2. Deyan
    Admin
    Deyan avatar
    2147 posts

    Posted 05 May 2017 Link to this post

    Hi Alexis,

    Thanks for writing.

    Would it be possible for you to isolate the case in a project and send it to us for further investigation?
    You can open a new support ticket here and attach your files in it.

    Thanks for your time!

    Regards,
    Deyan
    Telerik by Progress
    Did you know that you can open private support tickets which are reviewed and answered within 24h by the same team who built the components? This is available in our UI for NativeScript Pro + Support offering.
  3. Alexis Letulier
    Alexis Letulier avatar
    3 posts
    Member since:
    Mar 2010

    Posted 08 May 2017 in reply to Deyan Link to this post

    I´d love to do this but I have the license for NativeScript Pro not the support therefore UI for NativeScript doesn´t appear in the products lists entitled for submitting tickets.

     

  4. Deyan
    Admin
    Deyan avatar
    2147 posts

    Posted 09 May 2017 Link to this post

    Hello,

    You can simply upload the bits on Google Drive or DropBox and send me the link here?

    Regards,
    Deyan
    Telerik by Progress
    Did you know that you can open private support tickets which are reviewed and answered within 24h by the same team who built the components? This is available in our UI for NativeScript Pro + Support offering.
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