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Chart with DateTimeContinuousAxis freeze when zooming

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Alexis Letulier
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Alexis Letulier asked on 05 May 2017, 03:24 PM

Hello,

I am populating a RadCartesianChart with an Array of 1440 values in the following manner:

  <RadCartesianChart tkExampleTitle tkToggleNavButton>
            <DateTimeContinuousAxis tkCartesianHorizontalAxis majorStep="Week"  allowPan="true" allowZoom="true"  dateFormat="HH:mm" labelFitMode="Rotate"  labelRotationAngle="1.2"></DateTimeContinuousAxis>           
            <LinearAxis tkCartesianVerticalAxis></LinearAxis>
            <LineSeries tkCartesianSeries [items]="measure" categoryProperty="StampSec" valueProperty="Power"></LineSeries>
   </RadCartesianChart>

When I zoom a few times the application hangs without any error message and am forced to kill the application. I didn´t seem to have this issue with the trial version.

I am using NativeScript 3.0 with Angular and UI 2.0.1 pro licensed

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Deyan
Telerik team
answered on 05 May 2017, 03:35 PM
Hi Alexis,

Thanks for writing.

Would it be possible for you to isolate the case in a project and send it to us for further investigation?
You can open a new support ticket here and attach your files in it.

Thanks for your time!

Regards,
Deyan
Telerik by Progress
Did you know that you can open private support tickets which are reviewed and answered within 24h by the same team who built the components? This is available in our UI for NativeScript Pro + Support offering.
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Alexis Letulier
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answered on 08 May 2017, 12:43 PM

I´d love to do this but I have the license for NativeScript Pro not the support therefore UI for NativeScript doesn´t appear in the products lists entitled for submitting tickets.

 

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Deyan
Telerik team
answered on 09 May 2017, 06:57 AM
Hello,

You can simply upload the bits on Google Drive or DropBox and send me the link here?

Regards,
Deyan
Telerik by Progress
Did you know that you can open private support tickets which are reviewed and answered within 24h by the same team who built the components? This is available in our UI for NativeScript Pro + Support offering.
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Deyan
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Alexis Letulier
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