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Cannot uninstall Beta 2011.1.624.2

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Todd K
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Todd K asked on 30 Aug 2011, 05:25 PM
I'm running on Win7 64bit and the uninstall fails, which also is preventing me from installing the latest version (2011.1.829.2).
So I reran it with "Restart with logging enabled", and got the log below.  (Would have just attached it, but the 'Attach file' only allows jpegs, gifs, and pings).

If the log does not help, is there a manual way to clear it out so that I can install the latest?

=== Verbose logging started: 8/30/2011  11:06:51  Build type: SHIP UNICODE 5.00.7600.00  Calling process: C:\Windows\system32\msiexec.exe ===
MSI (c) (E4:04) [11:06:51:375]: Font created.  Charset: Req=0, Ret=0, Font: Req=MS Shell Dlg, Ret=MS Shell Dlg
 
MSI (c) (E4:04) [11:06:51:375]: Font created.  Charset: Req=0, Ret=0, Font: Req=MS Shell Dlg, Ret=MS Shell Dlg
 
MSI (c) (E4:F4) [11:06:51:385]: Resetting cached policy values
MSI (c) (E4:F4) [11:06:51:385]: Machine policy value 'Debug' is 0
MSI (c) (E4:F4) [11:06:51:385]: ******* RunEngine:
           ******* Product: C:\Windows\Installer\25d488d3.msi
           ******* Action:
           ******* CommandLine: **********
MSI (c) (E4:F4) [11:06:51:390]: Machine policy value 'DisableUserInstalls' is 0
MSI (c) (E4:F4) [11:06:51:461]: Cloaking enabled.
MSI (c) (E4:F4) [11:06:51:461]: Attempting to enable all disabled privileges before calling Install on Server
MSI (c) (E4:F4) [11:06:51:465]: End dialog not enabled
MSI (c) (E4:F4) [11:06:51:465]: Original package ==> C:\Windows\Installer\25d488d3.msi
MSI (c) (E4:F4) [11:06:51:465]: Package we're running from ==> C:\Windows\Installer\25d488d3.msi
MSI (c) (E4:F4) [11:06:51:467]: APPCOMPAT: Uninstall Flags override found.
MSI (c) (E4:F4) [11:06:51:467]: APPCOMPAT: Uninstall VersionNT override found.
MSI (c) (E4:F4) [11:06:51:467]: APPCOMPAT: Uninstall ServicePackLevel override found.
MSI (c) (E4:F4) [11:06:51:467]: APPCOMPAT: looking for appcompat database entry with ProductCode '{C4777E31-1556-4959-943F-5E13AA25D5AD}'.
MSI (c) (E4:F4) [11:06:51:467]: APPCOMPAT: no matching ProductCode found in database.
MSI (c) (E4:F4) [11:06:51:474]: MSCOREE not loaded loading copy from system32
MSI (c) (E4:F4) [11:06:51:476]: Machine policy value 'DisablePatch' is 0
MSI (c) (E4:F4) [11:06:51:476]: Machine policy value 'AllowLockdownPatch' is 0
MSI (c) (E4:F4) [11:06:51:476]: Machine policy value 'DisableLUAPatching' is 0
MSI (c) (E4:F4) [11:06:51:477]: Machine policy value 'DisableFlyWeightPatching' is 0
MSI (c) (E4:F4) [11:06:51:477]: APPCOMPAT: looking for appcompat database entry with ProductCode '{C4777E31-1556-4959-943F-5E13AA25D5AD}'.
MSI (c) (E4:F4) [11:06:51:477]: APPCOMPAT: no matching ProductCode found in database.
MSI (c) (E4:F4) [11:06:51:477]: Transforms are not secure.
MSI (c) (E4:F4) [11:06:51:477]: PROPERTY CHANGE: Adding MsiLogFileLocation property. Its value is 'C:\Windows\Installer\25d488d3.msi.log'.
MSI (c) (E4:F4) [11:06:51:477]: Command Line: CURRENTDIRECTORY=C:\Windows\system32 CLIENTUILEVEL=0 CLIENTPROCESSID=31460
MSI (c) (E4:F4) [11:06:51:477]: PROPERTY CHANGE: Adding PackageCode property. Its value is '{7975B467-8E67-4691-922B-E6F580D9AC63}'.
MSI (c) (E4:F4) [11:06:51:477]: Product Code passed to Engine.Initialize:           '{C4777E31-1556-4959-943F-5E13AA25D5AD}'
MSI (c) (E4:F4) [11:06:51:477]: Product Code from property table before transforms: '{C4777E31-1556-4959-943F-5E13AA25D5AD}'
MSI (c) (E4:F4) [11:06:51:477]: Product Code from property table after transforms:  '{C4777E31-1556-4959-943F-5E13AA25D5AD}'
MSI (c) (E4:F4) [11:06:51:477]: Product registered: entering maintenance mode
MSI (c) (E4:F4) [11:06:51:477]: Determined that existing product (either this product or the product being upgraded with a patch) is installed per-machine.
MSI (c) (E4:F4) [11:06:51:477]: PROPERTY CHANGE: Adding ProductState property. Its value is '5'.
MSI (c) (E4:F4) [11:06:51:477]: PROPERTY CHANGE: Adding ProductToBeRegistered property. Its value is '1'.
MSI (c) (E4:F4) [11:06:51:478]: Package name retrieved from configuration data: 'JustDecompile.msi'
MSI (c) (E4:F4) [11:06:51:478]: Note: 1: 2262 2: Error 3: -2147287038
MSI (c) (E4:F4) [11:06:51:479]: Note: 1: 2262 2: AdminProperties 3: -2147287038
MSI (c) (E4:F4) [11:06:51:479]: Machine policy value 'DisableMsi' is 0
MSI (c) (E4:F4) [11:06:51:479]: Machine policy value 'AlwaysInstallElevated' is 0
MSI (c) (E4:F4) [11:06:51:479]: User policy value 'AlwaysInstallElevated' is 0
MSI (c) (E4:F4) [11:06:51:479]: Product {C4777E31-1556-4959-943F-5E13AA25D5AD} is admin assigned: LocalSystem owns the publish key.
MSI (c) (E4:F4) [11:06:51:479]: Product {C4777E31-1556-4959-943F-5E13AA25D5AD} is managed.
MSI (c) (E4:F4) [11:06:51:479]: Running product '{C4777E31-1556-4959-943F-5E13AA25D5AD}' with elevated privileges: Product is assigned.
MSI (c) (E4:F4) [11:06:51:479]: PROPERTY CHANGE: Adding CURRENTDIRECTORY property. Its value is 'C:\Windows\system32'.
MSI (c) (E4:F4) [11:06:51:479]: PROPERTY CHANGE: Adding CLIENTUILEVEL property. Its value is '0'.
MSI (c) (E4:F4) [11:06:51:479]: PROPERTY CHANGE: Adding CLIENTPROCESSID property. Its value is '31460'.
MSI (c) (E4:F4) [11:06:51:479]: PROPERTY CHANGE: Adding MsiSystemRebootPending property. Its value is '1'.
MSI (c) (E4:F4) [11:06:51:479]: TRANSFORMS property is now:
MSI (c) (E4:F4) [11:06:51:479]: PROPERTY CHANGE: Adding PRODUCTLANGUAGE property. Its value is '1033'.
MSI (c) (E4:F4) [11:06:51:479]: PROPERTY CHANGE: Adding VersionDatabase property. Its value is '100'.
MSI (c) (E4:F4) [11:06:51:479]: SHELL32::SHGetFolderPath returned: C:\Users\TKneib\AppData\Roaming
MSI (c) (E4:F4) [11:06:51:479]: SHELL32::SHGetFolderPath returned: C:\Users\TKneib\Favorites
MSI (c) (E4:F4) [11:06:51:479]: SHELL32::SHGetFolderPath returned: C:\Users\TKneib\AppData\Roaming\Microsoft\Windows\Network Shortcuts
MSI (c) (E4:F4) [11:06:51:480]: SHELL32::SHGetFolderPath returned: C:\Users\TKneib\Documents
MSI (c) (E4:F4) [11:06:51:480]: SHELL32::SHGetFolderPath returned: C:\Users\TKneib\AppData\Roaming\Microsoft\Windows\Printer Shortcuts
MSI (c) (E4:F4) [11:06:51:480]: SHELL32::SHGetFolderPath returned: C:\Users\TKneib\AppData\Roaming\Microsoft\Windows\Recent
MSI (c) (E4:F4) [11:06:51:480]: SHELL32::SHGetFolderPath returned: C:\Users\TKneib\AppData\Roaming\Microsoft\Windows\SendTo
MSI (c) (E4:F4) [11:06:51:480]: SHELL32::SHGetFolderPath returned: C:\Users\TKneib\AppData\Roaming\Microsoft\Windows\Templates
MSI (c) (E4:F4) [11:06:51:480]: SHELL32::SHGetFolderPath returned: C:\ProgramData
MSI (c) (E4:F4) [11:06:51:481]: SHELL32::SHGetFolderPath returned: C:\Users\TKneib\AppData\Local
MSI (c) (E4:F4) [11:06:51:481]: SHELL32::SHGetFolderPath returned: C:\Users\TKneib\Pictures
MSI (c) (E4:F4) [11:06:51:481]: SHELL32::SHGetFolderPath returned: C:\ProgramData\Microsoft\Windows\Start Menu\Programs\Administrative Tools
MSI (c) (E4:F4) [11:06:51:481]: SHELL32::SHGetFolderPath returned: C:\ProgramData\Microsoft\Windows\Start Menu\Programs\Startup
MSI (c) (E4:F4) [11:06:51:481]: SHELL32::SHGetFolderPath returned: C:\ProgramData\Microsoft\Windows\Start Menu\Programs
MSI (c) (E4:F4) [11:06:51:481]: SHELL32::SHGetFolderPath returned: C:\ProgramData\Microsoft\Windows\Start Menu
MSI (c) (E4:F4) [11:06:51:481]: SHELL32::SHGetFolderPath returned: C:\Users\Public\Desktop
MSI (c) (E4:F4) [11:06:51:482]: SHELL32::SHGetFolderPath returned: C:\Users\TKneib\AppData\Roaming\Microsoft\Windows\Start Menu\Programs\Administrative Tools
MSI (c) (E4:F4) [11:06:51:482]: SHELL32::SHGetFolderPath returned: C:\Users\TKneib\AppData\Roaming\Microsoft\Windows\Start Menu\Programs\Startup
MSI (c) (E4:F4) [11:06:51:482]: SHELL32::SHGetFolderPath returned: C:\Users\TKneib\AppData\Roaming\Microsoft\Windows\Start Menu\Programs
MSI (c) (E4:F4) [11:06:51:482]: SHELL32::SHGetFolderPath returned: C:\Users\TKneib\AppData\Roaming\Microsoft\Windows\Start Menu
MSI (c) (E4:F4) [11:06:51:482]: SHELL32::SHGetFolderPath returned: C:\Users\TKneib\Desktop
MSI (c) (E4:F4) [11:06:51:483]: SHELL32::SHGetFolderPath returned: C:\ProgramData\Microsoft\Windows\Templates
MSI (c) (E4:F4) [11:06:51:483]: SHELL32::SHGetFolderPath returned: C:\Windows\Fonts
MSI (c) (E4:F4) [11:06:51:484]: Note: 1: 2898 2: MS Sans Serif 3: MS Sans Serif 4: 0 5: 16
MSI (c) (E4:F4) [11:06:51:490]: MSI_LUA: Setting MsiRunningElevated property to 1 because the install is already running elevated.
MSI (c) (E4:F4) [11:06:51:490]: PROPERTY CHANGE: Adding MsiRunningElevated property. Its value is '1'.
MSI (c) (E4:F4) [11:06:51:490]: PROPERTY CHANGE: Adding Privileged property. Its value is '1'.
MSI (c) (E4:F4) [11:06:51:491]: Note: 1: 1402 2: HKEY_CURRENT_USER\Software\Microsoft\MS Setup (ACME)\User Info 3: 2
MSI (c) (E4:F4) [11:06:51:491]: PROPERTY CHANGE: Adding USERNAME property. Its value is 'Erik'.
MSI (c) (E4:F4) [11:06:51:491]: Note: 1: 1402 2: HKEY_CURRENT_USER\Software\Microsoft\MS Setup (ACME)\User Info 3: 2
MSI (c) (E4:F4) [11:06:51:491]: PROPERTY CHANGE: Adding COMPANYNAME property. Its value is 'Microsoft'.
MSI (c) (E4:F4) [11:06:51:491]: PROPERTY CHANGE: Adding Installed property. Its value is '00:00:00'.
MSI (c) (E4:F4) [11:06:51:491]: PROPERTY CHANGE: Adding DATABASE property. Its value is 'C:\Windows\Installer\25d488d3.msi'.
MSI (c) (E4:F4) [11:06:51:491]: PROPERTY CHANGE: Adding OriginalDatabase property. Its value is 'C:\Windows\Installer\25d488d3.msi'.
MSI (c) (E4:F4) [11:06:51:491]: Machine policy value 'MsiDisableEmbeddedUI' is 0
MSI (c) (E4:04) [11:06:51:491]: PROPERTY CHANGE: Adding VersionHandler property. Its value is '5.00'.
=== Logging started: 8/30/2011  11:06:51 ===
MSI (c) (E4:F4) [11:06:51:498]: Note: 1: 2205 2:  3: PatchPackage
MSI (c) (E4:F4) [11:06:51:498]: Machine policy value 'DisableRollback' is 0
MSI (c) (E4:F4) [11:06:51:498]: User policy value 'DisableRollback' is 0
MSI (c) (E4:F4) [11:06:51:498]: PROPERTY CHANGE: Adding UILevel property. Its value is '5'.
MSI (c) (E4:F4) [11:06:51:498]: PROPERTY CHANGE: Adding ACTION property. Its value is 'INSTALL'.
MSI (c) (E4:F4) [11:06:51:498]: Doing action: INSTALL
MSI (c) (E4:F4) [11:06:51:498]: Note: 1: 2205 2:  3: ActionText
Action start 11:06:51: INSTALL.
MSI (c) (E4:F4) [11:06:51:499]: UI Sequence table 'InstallUISequence' is present and populated.
MSI (c) (E4:F4) [11:06:51:499]: Running UISequence
MSI (c) (E4:F4) [11:06:51:499]: PROPERTY CHANGE: Adding EXECUTEACTION property. Its value is 'INSTALL'.
MSI (c) (E4:F4) [11:06:51:499]: Doing action: FindRelatedProducts
MSI (c) (E4:F4) [11:06:51:499]: Note: 1: 2205 2:  3: ActionText
Action start 11:06:51: FindRelatedProducts.
MSI (c) (E4:F4) [11:06:51:499]: Skipping FindRelatedProducts action: not run in maintenance mode
Action ended 11:06:51: FindRelatedProducts. Return value 0.
MSI (c) (E4:F4) [11:06:51:499]: Doing action: PrepareDlgTelerik
MSI (c) (E4:F4) [11:06:51:499]: Note: 1: 2205 2:  3: ActionText
Action start 11:06:51: PrepareDlgTelerik.
MSI (c) (E4:04) [11:06:51:503]: Note: 1: 2262 2: Error 3: -2147287038
Info 2898.For Telerik_Font_SubTitle textstyle, the system created a 'Arial' font, in 0 character set, of 14 pixels height.
MSI (c) (E4:04) [11:06:51:504]: Note: 1: 2262 2: Error 3: -2147287038
Info 2898.For Telerik_Font_LargeText textstyle, the system created a 'Arial' font, in 0 character set, of 27 pixels height.
MSI (c) (E4:04) [11:06:51:517]: Note: 1: 2262 2: Error 3: -2147287038
Info 2898.For Telerik_Font_MidSizeText textstyle, the system created a 'Arial' font, in 0 character set, of 15 pixels height.
MSI (c) (E4:04) [11:06:51:518]: Note: 1: 2262 2: Error 3: -2147287038
Info 2898.For Telerik_Font_VersionInfo textstyle, the system created a 'Microsoft Sans Serif' font, in 0 character set, of 12 pixels height.
Action ended 11:06:51: PrepareDlgTelerik. Return value 1.
MSI (c) (E4:F4) [11:06:51:558]: Doing action: AppSearch
MSI (c) (E4:F4) [11:06:51:558]: Note: 1: 2205 2:  3: ActionText
Action start 11:06:51: AppSearch.
MSI (c) (E4:F4) [11:06:51:564]: Note: 1: 2262 2: Signature 3: -2147287038
MSI (c) (E4:F4) [11:06:51:564]: PROPERTY CHANGE: Adding DEXPLORE property. Its value is '"c:\Program Files (x86)\Common Files\Microsoft Shared\Help 9\dexplore.exe"'.
MSI (c) (E4:F4) [11:06:51:566]: Note: 1: 2262 2: Signature 3: -2147287038
MSI (c) (E4:F4) [11:06:51:570]: Note: 1: 2262 2: Signature 3: -2147287038
MSI (c) (E4:F4) [11:06:51:574]: Note: 1: 2262 2: Signature 3: -2147287038
MSI (c) (E4:F4) [11:06:51:574]: PROPERTY CHANGE: Adding NETFRAMEWORK40FULL property. Its value is '#1'.
MSI (c) (E4:F4) [11:06:51:577]: Note: 1: 2262 2: Signature 3: -2147287038
MSI (c) (E4:F4) [11:06:51:577]: PROPERTY CHANGE: Adding NETFRAMEWORK40CLIENT property. Its value is '#1'.
Action ended 11:06:51: AppSearch. Return value 1.
MSI (c) (E4:F4) [11:06:51:578]: Doing action: DEVENVINSTALLED2008.SetProperty
MSI (c) (E4:F4) [11:06:51:578]: Note: 1: 2205 2:  3: ActionText
Action start 11:06:51: DEVENVINSTALLED2008.SetProperty.
MSI (c) (E4:F4) [11:06:51:581]: PROPERTY CHANGE: Deleting DEVENVINSTALLED2008 property. Its current value is 'BAADF00D'.
Action ended 11:06:51: DEVENVINSTALLED2008.SetProperty. Return value 1.
MSI (c) (E4:F4) [11:06:51:581]: Doing action: DEVENVINSTALLED2010.SetProperty
MSI (c) (E4:F4) [11:06:51:581]: Note: 1: 2205 2:  3: ActionText
Action start 11:06:51: DEVENVINSTALLED2010.SetProperty.
MSI (c) (E4:F4) [11:06:51:584]: PROPERTY CHANGE: Deleting DEVENVINSTALLED2010 property. Its current value is 'BAADF00D'.
Action ended 11:06:51: DEVENVINSTALLED2010.SetProperty. Return value 1.
MSI (c) (E4:F4) [11:06:51:584]: Doing action: DEVROOTDIR2010.SetProperty
MSI (c) (E4:F4) [11:06:51:584]: Note: 1: 2205 2:  3: ActionText
Action start 11:06:51: DEVROOTDIR2010.SetProperty.
MSI (c) (E4:F4) [11:06:51:587]: PROPERTY CHANGE: Deleting DEVROOTDIR2010 property. Its current value is 'BAADF00D'.
Action ended 11:06:51: DEVROOTDIR2010.SetProperty. Return value 1.
MSI (c) (E4:F4) [11:06:51:588]: Doing action: LaunchConditions
MSI (c) (E4:F4) [11:06:51:588]: Note: 1: 2205 2:  3: ActionText
Action start 11:06:51: LaunchConditions.
Action ended 11:06:51: LaunchConditions. Return value 1.
MSI (c) (E4:F4) [11:06:51:592]: Doing action: ValidateProductID
MSI (c) (E4:F4) [11:06:51:592]: Note: 1: 2205 2:  3: ActionText
Action start 11:06:51: ValidateProductID.
Action ended 11:06:51: ValidateProductID. Return value 1.
MSI (c) (E4:F4) [11:06:51:596]: Doing action: CostInitialize
MSI (c) (E4:F4) [11:06:51:596]: Note: 1: 2205 2:  3: ActionText
Action start 11:06:51: CostInitialize.
MSI (c) (E4:F4) [11:06:51:600]: Machine policy value 'MaxPatchCacheSize' is 10
MSI (c) (E4:F4) [11:06:51:617]: PROPERTY CHANGE: Adding ROOTDRIVE property. Its value is 'C:\'.
MSI (c) (E4:F4) [11:06:51:617]: PROPERTY CHANGE: Adding CostingComplete property. Its value is '0'.
Action ended 11:06:51: CostInitialize. Return value 1.
MSI (c) (E4:F4) [11:06:51:618]: Doing action: FileCost
MSI (c) (E4:F4) [11:06:51:618]: Note: 1: 2205 2:  3: ActionText
Action start 11:06:51: FileCost.
MSI (c) (E4:F4) [11:06:51:622]: Note: 1: 2205 2:  3: MsiAssembly
MSI (c) (E4:F4) [11:06:51:622]: Note: 1: 2205 2:  3: Class
MSI (c) (E4:F4) [11:06:51:622]: Note: 1: 2205 2:  3: Extension
MSI (c) (E4:F4) [11:06:51:622]: Note: 1: 2205 2:  3: TypeLib
Action ended 11:06:51: FileCost. Return value 1.
MSI (c) (E4:F4) [11:06:51:622]: Doing action: CostFinalize
MSI (c) (E4:F4) [11:06:51:622]: Note: 1: 2205 2:  3: ActionText
Action start 11:06:51: CostFinalize.
MSI (c) (E4:F4) [11:06:51:626]: PROPERTY CHANGE: Adding OutOfDiskSpace property. Its value is '0'.
MSI (c) (E4:F4) [11:06:51:626]: PROPERTY CHANGE: Adding OutOfNoRbDiskSpace property. Its value is '0'.
MSI (c) (E4:F4) [11:06:51:626]: PROPERTY CHANGE: Adding PrimaryVolumeSpaceAvailable property. Its value is '0'.
MSI (c) (E4:F4) [11:06:51:626]: PROPERTY CHANGE: Adding PrimaryVolumeSpaceRequired property. Its value is '0'.
MSI (c) (E4:F4) [11:06:51:626]: PROPERTY CHANGE: Adding PrimaryVolumeSpaceRemaining property. Its value is '0'.
MSI (c) (E4:F4) [11:06:51:626]: Note: 1: 2205 2:  3: MsiAssembly
MSI (c) (E4:F4) [11:06:51:626]: Note: 1: 2228 2:  3: MsiAssembly 4:  SELECT `MsiAssembly`.`Attributes`, `MsiAssembly`.`File_Application`, `MsiAssembly`.`File_Manifest`,  `Component`.`KeyPath` FROM `MsiAssembly`, `Component` WHERE  `MsiAssembly`.`Component_` = `Component`.`Component` AND `MsiAssembly`.`Component_` = ?
MSI (c) (E4:F4) [11:06:51:626]: PROPERTY CHANGE: Adding LibDir2008 property. Its value is 'C:\Program Files (x86)\Telerik\JustDecompile\Libraries'.
MSI (c) (E4:F4) [11:06:51:629]: PROPERTY CHANGE: Adding Libraries property. Its value is 'C:\Program Files (x86)\Telerik\JustDecompile\Libraries'.
MSI (c) (E4:F4) [11:06:51:633]: Note: 1: 2205 2:  3: Patch
MSI (c) (E4:F4) [11:06:51:633]: Note: 1: 2205 2:  3: Condition
MSI (c) (E4:F4) [11:06:51:633]: PROPERTY CHANGE: Adding TARGETDIR property. Its value is 'C:\'.
MSI (c) (E4:F4) [11:06:51:633]: PROPERTY CHANGE: Adding StartMenuTelerikDir property. Its value is 'C:\ProgramData\Microsoft\Windows\Start Menu\Programs\Telerik\'.
MSI (c) (E4:F4) [11:06:51:633]: PROPERTY CHANGE: Adding Telerik property. Its value is 'C:\Program Files (x86)\Telerik\'.
MSI (c) (E4:F4) [11:06:51:633]: PROPERTY CHANGE: Adding INSTALLLOCATION property. Its value is 'C:\Program Files (x86)\Telerik\JustDecompile\'.
MSI (c) (E4:F4) [11:06:51:633]: PROPERTY CHANGE: Adding DocFolder property. Its value is 'C:\Program Files (x86)\Telerik\JustDecompile\Documentation\'.
MSI (c) (E4:F4) [11:06:51:633]: PROPERTY CHANGE: Modifying Libraries property. Its current value is 'C:\Program Files (x86)\Telerik\JustDecompile\Libraries'. Its new value: 'C:\Program Files (x86)\Telerik\JustDecompile\Libraries\'.
MSI (c) (E4:F4) [11:06:51:633]: PROPERTY CHANGE: Modifying LibDir2008 property. Its current value is 'C:\Program Files (x86)\Telerik\JustDecompile\Libraries'. Its new value: 'C:\Program Files (x86)\Telerik\JustDecompile\Libraries\'.
MSI (c) (E4:F4) [11:06:51:633]: Target path resolution complete. Dumping Directory table...
MSI (c) (E4:F4) [11:06:51:633]: Note: target paths subject to change (via custom actions or browsing)
MSI (c) (E4:F4) [11:06:51:633]: Dir (target): Key: TARGETDIR    , Object: C:\
MSI (c) (E4:F4) [11:06:51:633]: Dir (target): Key: WindowsFolder    , Object: C:\Windows\
MSI (c) (E4:F4) [11:06:51:633]: Dir (target): Key: DesktopFolder    , Object: C:\Users\Public\Desktop\
MSI (c) (E4:F4) [11:06:51:633]: Dir (target): Key: ProgramMenuFolder    , Object: C:\ProgramData\Microsoft\Windows\Start Menu\Programs\
MSI (c) (E4:F4) [11:06:51:633]: Dir (target): Key: StartMenuTelerikDir  , Object: C:\ProgramData\Microsoft\Windows\Start Menu\Programs\Telerik\
MSI (c) (E4:F4) [11:06:51:633]: Dir (target): Key: ProgramFilesFolder   , Object: C:\Program Files (x86)\
MSI (c) (E4:F4) [11:06:51:633]: Dir (target): Key: Telerik  , Object: C:\Program Files (x86)\Telerik\
MSI (c) (E4:F4) [11:06:51:633]: Dir (target): Key: INSTALLLOCATION  , Object: C:\Program Files (x86)\Telerik\JustDecompile\
MSI (c) (E4:F4) [11:06:51:633]: Dir (target): Key: DocFolder    , Object: C:\Program Files (x86)\Telerik\JustDecompile\Documentation\
MSI (c) (E4:F4) [11:06:51:633]: Dir (target): Key: Libraries    , Object: C:\Program Files (x86)\Telerik\JustDecompile\Libraries\
MSI (c) (E4:F4) [11:06:51:633]: Dir (target): Key: LibDir2008   , Object: C:\Program Files (x86)\Telerik\JustDecompile\Libraries\
MSI (c) (E4:F4) [11:06:51:633]: PROPERTY CHANGE: Adding INSTALLLEVEL property. Its value is '1'.
Action ended 11:06:51: CostFinalize. Return value 1.
MSI (c) (E4:F4) [11:06:51:634]: Doing action: MaintenanceWelcomeDlgTelerik
MSI (c) (E4:F4) [11:06:51:634]: Note: 1: 2205 2:  3: ActionText
Action start 11:06:51: MaintenanceWelcomeDlgTelerik.
MSI (c) (E4:58) [11:06:51:667]: PROPERTY CHANGE: Modifying CostingComplete property. Its current value is '0'. Its new value: '1'.
MSI (c) (E4:58) [11:06:51:668]: Note: 1: 2205 2:  3: BindImage
MSI (c) (E4:58) [11:06:51:668]: Note: 1: 2205 2:  3: ProgId
MSI (c) (E4:58) [11:06:51:668]: Note: 1: 2205 2:  3: PublishComponent
MSI (c) (E4:58) [11:06:51:668]: Note: 1: 2205 2:  3: SelfReg
MSI (c) (E4:58) [11:06:51:668]: Note: 1: 2205 2:  3: Extension
MSI (c) (E4:58) [11:06:51:668]: Note: 1: 2205 2:  3: Font
MSI (c) (E4:58) [11:06:51:668]: Note: 1: 2205 2:  3: Class
MSI (c) (E4:58) [11:06:51:668]: Note: 1: 2205 2:  3: TypeLib
MSI (c) (E4:58) [11:06:51:669]: Note: 1: 2727 2: 
MSI (c) (E4:04) [11:10:23:586]: Note: 1: 2262 2: Error 3: -2147287038
Info 2898.For Telerik_Font_Title textstyle, the system created a 'Arial' font, in 0 character set, of 15 pixels height.
MSI (c) (E4:04) [11:10:26:198]: PROPERTY CHANGE: Adding WixUI_InstallMode property. Its value is 'Remove'.
MSI (c) (E4:04) [11:10:26:733]: Note: 1: 2727 2: 
MSI (c) (E4:04) [11:10:27:230]: Note: 1: 2727 2: 
MSI (c) (E4:04) [11:10:27:728]: WIN64DUALFOLDERS: Substitution in 'C:\Program Files (x86)\Telerik\JustDecompile\Libraries\Telerik.Windows.Data.dll' folder had been blocked by the 1 mask argument (the folder pair's iSwapAttrib member = 0).
MSI (c) (E4:04) [11:10:27:734]: Note: 1: 2205 2:  3: _RemoveFilePath
MSI (c) (E4:04) [11:10:27:737]: WIN64DUALFOLDERS: Substitution in 'C:\Program Files (x86)\Telerik\JustDecompile\Libraries\Telerik.Windows.Controls.Navigation.dll' folder had been blocked by the 1 mask argument (the folder pair's iSwapAttrib member = 0).
MSI (c) (E4:04) [11:10:27:743]: WIN64DUALFOLDERS: Substitution in 'C:\Program Files (x86)\Telerik\JustDecompile\Libraries\Telerik.Windows.Controls.Input.dll' folder had been blocked by the 1 mask argument (the folder pair's iSwapAttrib member = 0).
MSI (c) (E4:04) [11:10:27:749]: WIN64DUALFOLDERS: Substitution in 'C:\Program Files (x86)\Telerik\JustDecompile\Libraries\Telerik.Windows.Controls.dll' folder had been blocked by the 1 mask argument (the folder pair's iSwapAttrib member = 0).
MSI (c) (E4:04) [11:10:27:755]: WIN64DUALFOLDERS: Substitution in 'C:\Program Files (x86)\Telerik\JustDecompile\Libraries\Mono.Cecil.Pdb.pdb' folder had been blocked by the 1 mask argument (the folder pair's iSwapAttrib member = 0).
MSI (c) (E4:04) [11:10:27:760]: WIN64DUALFOLDERS: Substitution in 'C:\Program Files (x86)\Telerik\JustDecompile\Libraries\Mono.Cecil.Pdb.dll' folder had been blocked by the 1 mask argument (the folder pair's iSwapAttrib member = 0).
MSI (c) (E4:04) [11:10:27:766]: WIN64DUALFOLDERS: Substitution in 'C:\Program Files (x86)\Telerik\JustDecompile\Libraries\Mono.Cecil.pdb' folder had been blocked by the 1 mask argument (the folder pair's iSwapAttrib member = 0).
MSI (c) (E4:04) [11:10:27:771]: WIN64DUALFOLDERS: Substitution in 'C:\Program Files (x86)\Telerik\JustDecompile\Libraries\Mono.Cecil.dll' folder had been blocked by the 1 mask argument (the folder pair's iSwapAttrib member = 0).
MSI (c) (E4:04) [11:10:27:777]: WIN64DUALFOLDERS: Substitution in 'C:\Program Files (x86)\Telerik\JustDecompile\Libraries\Microsoft.Practices.Unity.dll' folder had been blocked by the 1 mask argument (the folder pair's iSwapAttrib member = 0).
MSI (c) (E4:04) [11:10:27:782]: WIN64DUALFOLDERS: Substitution in 'C:\Program Files (x86)\Telerik\JustDecompile\Libraries\Microsoft.Practices.ServiceLocation.dll' folder had been blocked by the 1 mask argument (the folder pair's iSwapAttrib member = 0).
MSI (c) (E4:04) [11:10:27:788]: WIN64DUALFOLDERS: Substitution in 'C:\Program Files (x86)\Telerik\JustDecompile\Libraries\Microsoft.Practices.Prism.UnityExtensions.dll' folder had been blocked by the 1 mask argument (the folder pair's iSwapAttrib member = 0).
MSI (c) (E4:04) [11:10:27:793]: WIN64DUALFOLDERS: Substitution in 'C:\Program Files (x86)\Telerik\JustDecompile\Libraries\Microsoft.Practices.Prism.MefExtensions.dll' folder had been blocked by the 1 mask argument (the folder pair's iSwapAttrib member = 0).
MSI (c) (E4:04) [11:10:27:799]: WIN64DUALFOLDERS: Substitution in 'C:\Program Files (x86)\Telerik\JustDecompile\Libraries\Microsoft.Practices.Prism.Interactivity.dll' folder had been blocked by the 1 mask argument (the folder pair's iSwapAttrib member = 0).
MSI (c) (E4:04) [11:10:27:805]: WIN64DUALFOLDERS: Substitution in 'C:\Program Files (x86)\Telerik\JustDecompile\Libraries\Microsoft.Practices.Prism.dll' folder had been blocked by the 1 mask argument (the folder pair's iSwapAttrib member = 0).
MSI (c) (E4:04) [11:10:27:811]: WIN64DUALFOLDERS: Substitution in 'C:\Program Files (x86)\Telerik\JustDecompile\Libraries\JustDecompile.UserFeedback.pdb' folder had been blocked by the 1 mask argument (the folder pair's iSwapAttrib member = 0).
MSI (c) (E4:04) [11:10:27:816]: WIN64DUALFOLDERS: Substitution in 'C:\Program Files (x86)\Telerik\JustDecompile\Libraries\JustDecompile.UserFeedback.dll.config' folder had been blocked by the 1 mask argument (the folder pair's iSwapAttrib member = 0).
MSI (c) (E4:04) [11:10:27:822]: WIN64DUALFOLDERS: Substitution in 'C:\Program Files (x86)\Telerik\JustDecompile\Libraries\JustDecompile.Tools.MSBuildProjectBuilder.pdb' folder had been blocked by the 1 mask argument (the folder pair's iSwapAttrib member = 0).
MSI (c) (E4:04) [11:10:27:828]: WIN64DUALFOLDERS: Substitution in 'C:\Program Files (x86)\Telerik\JustDecompile\Libraries\JustDecompile.Theme.pdb' folder had been blocked by the 1 mask argument (the folder pair's iSwapAttrib member = 0).
MSI (c) (E4:04) [11:10:27:834]: WIN64DUALFOLDERS: Substitution in 'C:\Program Files (x86)\Telerik\JustDecompile\Libraries\JustDecompile.SearchTypes.pdb' folder had been blocked by the 1 mask argument (the folder pair's iSwapAttrib member = 0).
MSI (c) (E4:04) [11:10:27:840]: WIN64DUALFOLDERS: Substitution in 'C:\Program Files (x86)\Telerik\JustDecompile\Libraries\JustDecompile.SearchSymbols.pdb' folder had been blocked by the 1 mask argument (the folder pair's iSwapAttrib member = 0).
MSI (c) (E4:04) [11:10:27:846]: WIN64DUALFOLDERS: Substitution in 'C:\Program Files (x86)\Telerik\JustDecompile\Libraries\JustDecompile.SearchCommon.pdb' folder had been blocked by the 1 mask argument (the folder pair's iSwapAttrib member = 0).
MSI (c) (E4:04) [11:10:27:852]: WIN64DUALFOLDERS: Substitution in 'C:\Program Files (x86)\Telerik\JustDecompile\Libraries\JustDecompile.pdb' folder had been blocked by the 1 mask argument (the folder pair's iSwapAttrib member = 0).
MSI (c) (E4:04) [11:10:27:858]: WIN64DUALFOLDERS: Substitution in 'C:\Program Files (x86)\Telerik\JustDecompile\Libraries\JustDecompile.Navigation.pdb' folder had been blocked by the 1 mask argument (the folder pair's iSwapAttrib member = 0).
MSI (c) (E4:04) [11:10:27:863]: WIN64DUALFOLDERS: Substitution in 'C:\Program Files (x86)\Telerik\JustDecompile\Libraries\JustDecompile.MSBuildProjectBuilderUI.pdb' folder had been blocked by the 1 mask argument (the folder pair's iSwapAttrib member = 0).
MSI (c) (E4:04) [11:10:27:869]: WIN64DUALFOLDERS: Substitution in 'C:\Program Files (x86)\Telerik\JustDecompile\Libraries\JustDecompile.LoadAssemblyDialog.pdb' folder had been blocked by the 1 mask argument (the folder pair's iSwapAttrib member = 0).
MSI (c) (E4:04) [11:10:27:874]: WIN64DUALFOLDERS: Substitution in 'C:\Program Files (x86)\Telerik\JustDecompile\Libraries\JustDecompile.LanguageSelector.pdb' folder had been blocked by the 1 mask argument (the folder pair's iSwapAttrib member = 0).
MSI (c) (E4:04) [11:10:27:879]: WIN64DUALFOLDERS: Substitution in 'C:\Program Files (x86)\Telerik\JustDecompile\Libraries\JustDecompile.History.pdb' folder had been blocked by the 1 mask argument (the folder pair's iSwapAttrib member = 0).
MSI (c) (E4:04) [11:10:27:885]: WIN64DUALFOLDERS: Substitution in 'C:\Program Files (x86)\Telerik\JustDecompile\Libraries\JustDecompile.FindUsages.pdb' folder had been blocked by the 1 mask argument (the folder pair's iSwapAttrib member = 0).
MSI (c) (E4:04) [11:10:27:890]: WIN64DUALFOLDERS: Substitution in 'C:\Program Files (x86)\Telerik\JustDecompile\Libraries\JustDecompile.exe.config' folder had been blocked by the 1 mask argument (the folder pair's iSwapAttrib member = 0).
MSI (c) (E4:04) [11:10:27:896]: WIN64DUALFOLDERS: Substitution in 'C:\Program Files (x86)\Telerik\JustDecompile\Libraries\JustDecompile.CodeViewer.pdb' folder had been blocked by the 1 mask argument (the folder pair's iSwapAttrib member = 0).
MSI (c) (E4:04) [11:10:27:901]: WIN64DUALFOLDERS: Substitution in 'C:\Program Files (x86)\Telerik\JustDecompile\Libraries\JustDecompile.AutoUpdates.pdb' folder had been blocked by the 1 mask argument (the folder pair's iSwapAttrib member = 0).
MSI (c) (E4:04) [11:10:27:907]: WIN64DUALFOLDERS: Substitution in 'C:\Program Files (x86)\Telerik\JustDecompile\Libraries\JustDecompile.AutoUpdates.dll.config' folder had been blocked by the 1 mask argument (the folder pair's iSwapAttrib member = 0).
MSI (c) (E4:04) [11:10:27:912]: WIN64DUALFOLDERS: Substitution in 'C:\Program Files (x86)\Telerik\JustDecompile\Libraries\JustDecompile.AssemblyLists.pdb' folder had been blocked by the 1 mask argument (the folder pair's iSwapAttrib member = 0).
MSI (c) (E4:04) [11:10:27:917]: WIN64DUALFOLDERS: Substitution in 'C:\Program Files (x86)\Telerik\JustDecompile\Libraries\Infrastructure.pdb' folder had been blocked by the 1 mask argument (the folder pair's iSwapAttrib member = 0).
MSI (c) (E4:04) [11:10:27:923]: WIN64DUALFOLDERS: Substitution in 'C:\Program Files (x86)\Telerik\JustDecompile\Libraries\Infrastructure.dll' folder had been blocked by the 1 mask argument (the folder pair's iSwapAttrib member = 0).
MSI (c) (E4:04) [11:10:27:937]: WIN64DUALFOLDERS: Substitution in 'C:\Program Files (x86)\Telerik\JustDecompile\Libraries\JustDecompile.MSBuildProjectBuilderUI.dll' folder had been blocked by the 1 mask argument (the folder pair's iSwapAttrib member = 0).
MSI (c) (E4:04) [11:10:27:942]: WIN64DUALFOLDERS: Substitution in 'C:\Program Files (x86)\Telerik\JustDecompile\Libraries\JustDecompile.LanguageSelector.dll' folder had been blocked by the 1 mask argument (the folder pair's iSwapAttrib member = 0).
MSI (c) (E4:04) [11:10:27:948]: WIN64DUALFOLDERS: Substitution in 'C:\Program Files (x86)\Telerik\JustDecompile\Libraries\JustDecompile.LoadAssemblyDialog.dll' folder had been blocked by the 1 mask argument (the folder pair's iSwapAttrib member = 0).
MSI (c) (E4:04) [11:10:27:954]: WIN64DUALFOLDERS: Substitution in 'C:\Program Files (x86)\Telerik\JustDecompile\Libraries\JustDecompile.History.dll' folder had been blocked by the 1 mask argument (the folder pair's iSwapAttrib member = 0).
MSI (c) (E4:04) [11:10:27:960]: WIN64DUALFOLDERS: Substitution in 'C:\Program Files (x86)\Telerik\JustDecompile\Libraries\JustDecompile.UserFeedback.dll' folder had been blocked by the 1 mask argument (the folder pair's iSwapAttrib member = 0).
MSI (c) (E4:04) [11:10:27:966]: WIN64DUALFOLDERS: Substitution in 'C:\Program Files (x86)\Telerik\JustDecompile\Libraries\JustDecompile.AutoUpdates.dll' folder had been blocked by the 1 mask argument (the folder pair's iSwapAttrib member = 0).
MSI (c) (E4:04) [11:10:27:971]: WIN64DUALFOLDERS: Substitution in 'C:\Program Files (x86)\Telerik\JustDecompile\Libraries\JustDecompile.AssemblyLists.dll' folder had been blocked by the 1 mask argument (the folder pair's iSwapAttrib member = 0).
MSI (c) (E4:04) [11:10:27:977]: WIN64DUALFOLDERS: Substitution in 'C:\Program Files (x86)\Telerik\JustDecompile\Libraries\JustDecompile.Theme.dll' folder had been blocked by the 1 mask argument (the folder pair's iSwapAttrib member = 0).
MSI (c) (E4:04) [11:10:27:982]: WIN64DUALFOLDERS: Substitution in 'C:\Program Files (x86)\Telerik\JustDecompile\Libraries\JustDecompile.CodeViewer.dll' folder had been blocked by the 1 mask argument (the folder pair's iSwapAttrib member = 0).
MSI (c) (E4:04) [11:10:27:989]: WIN64DUALFOLDERS: Substitution in 'C:\Program Files (x86)\Telerik\JustDecompile\Libraries\JustDecompile.Navigation.dll' folder had been blocked by the 1 mask argument (the folder pair's iSwapAttrib member = 0).
MSI (c) (E4:04) [11:10:27:997]: WIN64DUALFOLDERS: Substitution in 'C:\Program Files (x86)\Telerik\JustDecompile\Libraries\JustDecompile.SearchCommon.dll' folder had been blocked by the 1 mask argument (the folder pair's iSwapAttrib member = 0).
MSI (c) (E4:04) [11:10:28:004]: WIN64DUALFOLDERS: Substitution in 'C:\Program Files (x86)\Telerik\JustDecompile\Libraries\JustDecompile.SearchTypes.dll' folder had been blocked by the 1 mask argument (the folder pair's iSwapAttrib member = 0).
MSI (c) (E4:04) [11:10:28:011]: WIN64DUALFOLDERS: Substitution in 'C:\Program Files (x86)\Telerik\JustDecompile\Libraries\JustDecompile.SearchSymbols.dll' folder had been blocked by the 1 mask argument (the folder pair's iSwapAttrib member = 0).
MSI (c) (E4:04) [11:10:28:018]: WIN64DUALFOLDERS: Substitution in 'C:\Program Files (x86)\Telerik\JustDecompile\Libraries\JustDecompile.FindUsages.dll' folder had been blocked by the 1 mask argument (the folder pair's iSwapAttrib member = 0).
MSI (c) (E4:04) [11:10:28:024]: WIN64DUALFOLDERS: Substitution in 'C:\Program Files (x86)\Telerik\JustDecompile\Libraries\JustDecompile.exe' folder had been blocked by the 1 mask argument (the folder pair's iSwapAttrib member = 0).
MSI (c) (E4:04) [11:10:28:031]: WIN64DUALFOLDERS: Substitution in 'C:\Program Files (x86)\Telerik\JustDecompile\Libraries\JustDecompiler.dll' folder had been blocked by the 1 mask argument (the folder pair's iSwapAttrib member = 0).
MSI (c) (E4:04) [11:10:28:040]: Note: 1: 2727 2: 
Action ended 11:10:28: MaintenanceWelcomeDlgTelerik. Return value 1.
MSI (c) (E4:F4) [11:10:28:050]: Skipping action: ResumeDlgTelerik (condition is false)
MSI (c) (E4:F4) [11:10:28:050]: Skipping action: UpgradeDlgTelerik (condition is false)
MSI (c) (E4:F4) [11:10:28:050]: Skipping action: WelcomeDlgTelerik (condition is false)
MSI (c) (E4:F4) [11:10:28:050]: Doing action: ProgressDlgTelerik
MSI (c) (E4:F4) [11:10:28:050]: Note: 1: 2205 2:  3: ActionText
Action start 11:10:28: ProgressDlgTelerik.
Action ended 11:10:28: ProgressDlgTelerik. Return value 1.
MSI (c) (E4:F4) [11:10:28:113]: Doing action: ExecuteAction
MSI (c) (E4:F4) [11:10:28:113]: Note: 1: 2205 2:  3: ActionText
Action start 11:10:28: ExecuteAction.
MSI (c) (E4:F4) [11:10:28:115]: PROPERTY CHANGE: Adding SECONDSEQUENCE property. Its value is '1'.
MSI (c) (E4:F4) [11:10:28:115]: Grabbed execution mutex.
MSI (c) (E4:F4) [11:10:28:115]: Incrementing counter to disable shutdown. Counter after increment: 0
MSI (c) (E4:F4) [11:10:28:116]: Switching to server: DEXPLORE="""c:\Program Files (x86)\Common Files\Microsoft Shared\Help 9\dexplore.exe""" NETFRAMEWORK40FULL="#1" NETFRAMEWORK40CLIENT="#1" INSTALLLOCATION="C:\Program Files (x86)\Telerik\JustDecompile\" TARGETDIR="C:\" CURRENTDIRECTORY="C:\Windows\system32" CLIENTUILEVEL="0" CLIENTPROCESSID="31460" PRODUCTLANGUAGE="1033" USERNAME="Erik" COMPANYNAME="Microsoft" ACTION="INSTALL" EXECUTEACTION="INSTALL" ROOTDRIVE="C:\" INSTALLLEVEL="1" SECONDSEQUENCE="1" DEVENVINSTALLED2008="" DEVENVINSTALLED2010="" DEVROOTDIR2010=""  REMOVE=Complete 
MSI (s) (EC:7C) [11:10:28:130]: Running installation inside multi-package transaction C:\Windows\Installer\25d488d3.msi
MSI (s) (EC:7C) [11:10:28:130]: Grabbed execution mutex.
MSI (s) (EC:90) [11:10:28:132]: MainEngineThread is returning 1603
MSI (s) (EC:7C) [11:10:28:141]: User policy value 'DisableRollback' is 0
MSI (s) (EC:7C) [11:10:28:141]: Machine policy value 'DisableRollback' is 0
MSI (s) (EC:7C) [11:10:28:141]: Incrementing counter to disable shutdown. Counter after increment: 0
MSI (s) (EC:7C) [11:10:28:142]: Note: 1: 1402 2: HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\Installer\Rollback\Scripts 3: 2
MSI (s) (EC:7C) [11:10:28:144]: Note: 1: 1402 2: HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\Installer\Rollback\Scripts 3: 2
MSI (s) (EC:7C) [11:10:28:145]: Note: 1: 1402 2: HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\Installer\InProgress 3: 2
MSI (s) (EC:7C) [11:10:28:145]: Note: 1: 1402 2: HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\Installer\InProgress 3: 2
MSI (s) (EC:7C) [11:10:28:145]: Decrementing counter to disable shutdown. If counter >= 0, shutdown will be denied.  Counter after decrement: -1
MSI (s) (EC:7C) [11:10:28:146]: Restoring environment variables
MSI (c) (E4:F4) [11:10:28:151]: Back from server. Return value: 1603
MSI (c) (E4:F4) [11:10:28:151]: Decrementing counter to disable shutdown. If counter >= 0, shutdown will be denied.  Counter after decrement: -1
MSI (c) (E4:F4) [11:10:28:152]: PROPERTY CHANGE: Deleting SECONDSEQUENCE property. Its current value is '1'.
Action ended 11:10:28: ExecuteAction. Return value 3.
MSI (c) (E4:F4) [11:10:28:152]: Doing action: FatalErrorTelerik
MSI (c) (E4:F4) [11:10:28:152]: Note: 1: 2205 2:  3: ActionText
Action start 11:10:28: FatalErrorTelerik.

3 Answers, 1 is accepted

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Tsviatko Yovtchev
Telerik team
answered on 02 Sep 2011, 10:07 AM
Hello Todd,

 Honestly, I have no idea what might be wrong on your side. This is the first time we see a problem like this and the log does not say much indeed. 

Why aren't you able to install the latest version? Normally you wouldn't have to uninstall teh older version before installing the new one. The new one just overwrites the old one. Does taht fail on your side? If so, can we get the log from this installation, too?

All the best,
Tsviatko Yovtchev
the Telerik team

Thank you for being the most amazing .NET community! Your unfailing support is what helps us charge forward! We'd appreciate your vote for Telerik in this year's DevProConnections Awards. We are competing in mind-blowing 20 categories and every vote counts! VOTE for Telerik NOW >>

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Todd K
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answered on 02 Sep 2011, 02:12 PM
The new version would not install either. I guested that it is first trying to uninstall this old one. I'll have to put the process monitor on it and see what its touching.
0
Tsviatko Yovtchev
Telerik team
answered on 03 Sep 2011, 02:03 PM
Weird. Something must be seriously messed up on your side. As I said we never heard of anything like this happening before.

The new version does not do an uninstall. It overwrites parts of the old version. It'd be really nice if you could check it out with ProcMon and see what happens there. What's the error message you get when trying to install the new version? Could you send over the install log, too?


Thank you for being the most amazing .NET community! Your unfailing support is what helps us charge forward! We'd appreciate your vote for Telerik in this year's DevProConnections Awards. We are competing in mind-blowing 20 categories and every vote counts! VOTE for Telerik NOW >>

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Tsviatko Yovtchev
Telerik team
Todd K
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