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Cannot install the trial version

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Ocean Ju
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Ocean Ju asked on 01 Dec 2011, 10:48 AM
I want to test the telerik control in SL4 and I downloaded the newest version from http://www.telerik.com/download.aspx , the file name is RadControlsForSilverlightSetup_2011_3_1116.exe. but when I install it, an error occured that the prompt title is "Old Installer Version" and the error content is "Hmmm. It seems this installer is a bit old. Please, download the newest shiny version from here. " . the "here" link is still  to http://www.telerik.com/download.aspx .

the error image is in the attached file.

How to solve it ?

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Chavdar Dimitrov
Telerik team
answered on 01 Dec 2011, 01:05 PM
Hello Ocean Ju,

Thank you for contacting us.

This message means that the web installer has newer version available on our web site. I guess that you have downloaded the file and few moments after that we have uploaded this new version on our web site.

Could try to download and run the file again? This works for me now.

Let me know if that helped.

Best regards,
Chavdar,
the Telerik team

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Ocean Ju
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answered on 01 Dec 2011, 01:16 PM
Yes, you are right. I downloaded it again and everything works fine.
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Carlos
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answered on 31 Jan 2012, 04:26 PM
Hello.
I have the same problema.
I download and install, and the installer trhows an error that indicate my installer is old.
I download and install in the same moment.
Sorry for my english
Carlos Lanzillotta
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Chavdar Dimitrov
Telerik team
answered on 31 Jan 2012, 05:22 PM
Hello Carlos,

Thank you for contacting us.

Today we have updated the installers to a new version, which maybe has caused the notification you received. During upload we have 5 to 10 minutes downtime and I guess you ran the installer exactly in the mentioned time span.

Could you please download and run the installer again?

If you need any further assistance, please do not hesitate to write us back.

Best regards,
Chavdar,
the Telerik team

Explore the entire Telerik portfolio by downloading the Ultimate Collection trial package. Get it now >>

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Rehan
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answered on 22 Jul 2014, 05:09 AM
HI,
I have a requirment that I need to reinstall "sitefinity version 5.3.3900" I have an installer file "SitefinityTrialSetup_5.3.3900.exe" but when i install it it says that a new version is available.
how can i install same old version again? please help me in this issue.
Thanks
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Petar
Telerik team
answered on 22 Jul 2014, 10:53 AM
Hello Rehan,

You can download the version that you need through your Telerik account. You need to navigate to the older version that you need and download the Project Manager zip package. Here is link for ease - http://www.telerik.com/account/your-products/product-versions.aspx?pmvid=3101&pid=725.

I hope this helps.

Regards,
Petar
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Rehan
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answered on 22 Jul 2014, 11:58 AM
Thanks for your reply,
my problem is that I have created my website Integrated with Sitefinity 5.3.39 which is live now, and now I want to create a testing environment on other machine, I have my published website package that I have configured on IIS of new machine but i am unable to run that website.
I thought that i need to install sitefinity on new machine to run my website that's why i posted this question here. project manager file didi not worked for me
any solution?
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Stefani Tacheva
Telerik team
answered on 25 Jul 2014, 11:31 AM
Hi,

You need to backup your database, copy all of your project files and then restore the project on another machine. Please make sure that all of the configurations described in the article below are applied:

http://www.sitefinity.com/documentation/documentationarticles/installation-and-administration-guide/install-sitefinity/configuring-the-iis-to-host-sitefinity-projects

To run Siteifnity projects on IIS follow the instructions provided in one of the articles depending on the version of IIS you are using:

IIS 7.0 or 7.5
http://www.sitefinity.com/documentation/documentationarticles/installation-and-administration-guide/create-a-project/creating-and-running-projects-on-iis/running-a-project-on-iis-7-0-or-iis-7-5

IIS 6.0
http://www.sitefinity.com/documentation/documentationarticles/installation-and-administration-guide/create-a-project/creating-and-running-projects-on-iis/running-a-project-on-iis-6-0

If you have further questions connected to the Sitefinity product please contact us using one of our channels.

Regards,
Stefani Tacheva
Telerik
 
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Sunny
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answered on 19 Nov 2015, 09:29 PM

Hi related to this bug, we are having the same problem, trying to install TelerikUIForAspNetMvcSetup.2014.2.903, I downloaded from the site but getting the same error "Hmmm. It seems this installer is a bit old. Please, download the newest shiny version from here.", I have almost the last version for Telerik reporting in the same machine, Windows 7 my OS.

 

Thanks

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Yana
Telerik team
answered on 24 Nov 2015, 09:33 AM
Hello,

Please take a look at my response of the forum post that you have opened:

http://www.telerik.com/forums/installing-old-version-ui-mvc

I would like to ask you to continue our discussion (if needed) only into the mentioned above thread.

Thank you for your understanding.

Regards,
Yana
Telerik
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Ocean Ju
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Chavdar Dimitrov
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Ocean Ju
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Carlos
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Rehan
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Petar
Telerik team
Stefani Tacheva
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Sunny
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Yana
Telerik team
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