Cannot enter '6' digit when using numeric soft input panel in (any) French keyboard setting

2 posts, 0 answers
  1. Kenny
    Kenny avatar
    11 posts
    Member since:
    Apr 2014

    Posted 09 Aug 2017 Link to this post

    I want to enter a 6-digit into a RadNumericBox using the soft input panel (France-French keyboard settings) 

    I'm using c# in VS2015 and Telerik UI For Universal Windows Platform R2 2017.

    How to simulate?
    - Create a new Universal Windows project
    - Add a RadNumericBox control to the MainPage
    - Set your computer in a France-French keyboad setting
    - Start the application
    - Switch to 'Tablet'-mode
    - Open the soft input keyboard and set focus in the RadNumericBox
    - Click 5 on the soft input keyboard -> You get 5 in the RadNumericBox -> All good
    - Click 6 on the soft input keyboard -> You get -5 in the RadnumericBox -> NOT GOOD!!!

    When you switch to any other (non French) keyboad setting (eg. US-En) you get a '6' when you press '6' on the soft numeric input panel.

    How can I enter a 6-digit in my RadNumericBox using a soft input keyboard set in (any) French mode?

    Please help.

  2. Nasko
    Nasko avatar
    704 posts

    Posted 11 Aug 2017 Link to this post

    Hello Kenny,

    Thank you for the provided detailed information. Using it we were able to reproduce the observed by you issue. We have logged it in our Feedback portal and on the following link you could vote for it and track its status:

    Unfortunately, the issue is caused by the internal implemenation of the control and currently we could not suggest you any proper workaround.

    We apologize for the inconvenience the issue might be causing you. Your Telerik points have been updated for the involvement. If you have any additional questions or concerns regarding Telerik controls, please let us know.

    Progress Telerik
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