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[Solved] Cannot complete this action. Please try again.

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Kurt Braendle
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Kurt Braendle asked on 23 Jan 2009, 12:09 PM
After a crash of the portal I had to re-install RadEditor (SharePoint 2003).
Now I see the webpart in the Virtual Server Gallery but wehn I try to add it to the site I get this error message
"Cannot complete this action. Please try again."
Any idea what is causing this.
Best regards
Kurt

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Stanimir
Telerik team
answered on 26 Jan 2009, 11:11 AM
Hello Kurt Braendle,

Please find in our online help the uninstall RadEditor for MOSS article and  make sure that you uninstall the Editor properly. Afterwards check if the problem will persist and, if it does we will be glad to help you further.

Sincerely yours,
Stanimir
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Kurt Braendle
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answered on 26 Jan 2009, 11:30 AM
Hello

Thank you for your reply.
The issue is different from what your answer supposes.
I have installed RadEditor for Sharepoint 2003. I now get the "Cannot complete this action" error message in the WebPart Menue when I want to drag and drop the RadEditor web part onto a page.

I de-installed and re-installed several times now. I checked the webconfig for
impersonate = true and the right entries for the webpart. Checked GAC. I tried stsadm and even gacutil.
Nothing seems to work. After re-install I still get the error.
Any idea how to solve this is appreciated.
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Stanimir
Telerik team
answered on 29 Jan 2009, 03:43 PM
Hello Kurt Braendle,

Could you please inform us if there is any additional information with the error that you receive. Also please check if you will experience the same issue if you use the FireFox web browser.

Kind regards,
Stanimir
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Kurt Braendle
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answered on 02 Feb 2009, 10:54 AM
Hello Stanimir

I checked in Firefox. It's the same issue and error message.
"Cannot complete this action" is all n infromation I get from the system.
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Stanimir
Telerik team
answered on 04 Feb 2009, 09:02 AM
Hello Kurt Braendle,

Could you please tell me which version of RadEditor for MOSS are you using?

Regards,
Stanimir
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Kurt Braendle
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answered on 04 Feb 2009, 12:46 PM
Thank you for your reply.
I have installed RadEditor for Sharepoint 2003. I now get the "Cannot complete this action" error message in the WebPart Menue when I want to drag and drop the RadEditor web part onto a page.

I de-installed and re-installed several times now. I checked the webconfig for
impersonate = true and the right entries for the webpart. Checked GAC. I tried stsadm and even gacutil.
Nothing seems to work. After re-install I still get the error.
Any idea how to solve this is appreciated.
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Kurt Braendle
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answered on 09 Feb 2009, 09:40 AM
There were permission issues on the database. It was not possible to write into the database during installation.
It's fixed now.
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Stanimir
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Kurt Braendle
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