can't submit feedback from VS10

[miksh]

Never did it before but after installing the latest release I can't submit feedback from VS10. The progress bar is spiining until I click cancel.

[Angel]

Hi Michael,

Could you try to restart your machine and see whether that issue is reproducible? We are not able to reproduce it. If it is, please send a ticket from our online support system providing more details: http://www.telerik.com/account/support-tickets/available-support-list.aspx 

Regards,
Angel
the Telerik team

[miksh]

Fyi, I have both JustCode and JustTrace installed.
When I click submit the feedback window the JustCode error appears:

System.NullReferenceException

WPF Exception [HResult: 80004003] Object reference not set to an instance of an object.

26/07/2012 8:20:46 AM

System.NullReferenceException: Object reference not set to an instance of an object.
   at Telerik.JustTrace.Feedback.SendFeedbackPresenter.#2qb(Exception e) in c:\Builds\124\Minotaur\JustTrace CI Build\Sources\Telerik.JustTrace\Feedback\SendFeedbackPresenter.cs:line 175
   at Telerik.JustTrace.Feedback.SendFeedbackPresenter.#fub(Object dummy) in c:\Builds\124\Minotaur\JustTrace CI Build\Sources\Telerik.JustTrace\Feedback\SendFeedbackPresenter.cs:line 98
   at Telerik.JustTrace.Feedback.SendFeedbackPresenter.#xub(Object parameter) in c:\Builds\124\Minotaur\JustTrace CI Build\Sources\Telerik.JustTrace\Feedback\SendFeedbackPresenter.cs:line 16777215
   at Telerik.JustTrace.UI.DelegateCommand`1.Execute(TData data) in c:\Builds\124\Minotaur\JustTrace CI Build\Sources\Telerik.JustTrace\UI\DelegateCommand.cs:line 28
   at Telerik.JustTrace.UI.DelegateCommand`1.Execute(Object parameter) in c:\Builds\124\Minotaur\JustTrace CI Build\Sources\Telerik.JustTrace\UI\DelegateCommand.cs:line 50
   at MS.Internal.Commands.CommandHelpers.CriticalExecuteCommandSource(ICommandSource commandSource, Boolean userInitiated)
   at System.Windows.Controls.Primitives.ButtonBase.OnClick()
   at System.Windows.Controls.Button.OnClick()

[Todor]

Hello Michael,

What version of JustTrace are you using? I suggest that you update to the latest one - Q2 2012 SP2. You can download it from your Telerik account.


Regards,
Todor
the Telerik team

[miksh]

I use JustTrace Q2 2012 SP2 Build 2012.2.719.8

[Martin]

Hello Michael,

Thank you for the information. We investigated the issue and found out that it occurs only when Visual Studio is not started in elevated mode (as an administrator). This will be fixed with the next internal build of JustTrace.

All the best,
Martin
the Telerik team