Update:
This issue has been resolved on our end and was not related to telerik grids or windows. If possible this thread can be deleted.
Hello,
We are having a rather bizarre issue with simply selecting rows of a RadGridView when that grid is located inside a RadWindow. We have only experienced this inside a RadWindow and it makes selecting, and especially editing certain cells difficult to impossible. It's almost as if an area on the screen has been designated as
Not HitTest-able with the mouse. Has this issue been noticed before? If so, what is the solution?
See attached photo for where the user may not select. These are some things we've noticed with the issue:
-The unselectable area appears to move when the window is resized, and seems to be fairly centered on the screen, but I haven't calculated the mouse coordinates
-
Expression_Dark is the Window theme, it happens with either Expression_Dark or Office Black theme for the RadGrid, we haven't tried others
-U
nselectable area doesn't seem to change if you move the window around, only resize. Still happens on maximized
-Grid can be editable or noneditable
-Win7 64-bit, IE 9 32 or 64bit,
Silverlight 5, Teleirk DLL 2013 Q1, we've seen this before from 2012 Dlls as well
-Our users have noticed this on our production server, so I don't think it's specifically related to the system
-you can access the cells if you use the keyboard Tab
Here is an example of how we've defined our Window and Grid:
Any help would be appreciated since this is a rather huge issue with our editable grids where users are trying to enter data.
Thanks,
Patrick