Can I have my account deleted?

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Miscellaneous
Mike
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Mike asked on 07 Apr 2022, 03:18 AM

Hi, I do not remember signing up for this platform and I would like for my account to be deleted. 

Thank you.

Iva
Telerik team
commented on 07 Apr 2022, 07:56 AM

Hi Mike,

 

I see that you reached out with a request to have your account deleted. It has now been deactivated, which means that your access to “Your Account” had been stopped.

Account deactivation is a standard request, and we can act directly.

However, GDPR Account deletion requests are handled differently. We follow an internal process that includes an official request to be submitted by the customer and Legal revision on our end before the account is deleted. I can understand that it would be best if this can be completed with an email request, but as a business, we have an obligation to follow the EU law on data protection and privacy.

 

Best regards,

Iva

 

No answers yet. Maybe you can help?

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