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Reckon Mobile
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Reckon Mobile
asked on 06 Aug 2014, 12:03 AM
As of roughly the last half hour we can no longer get in to AppBuilder, the login page is displayed but after that it opens an 'Improve Your Experience' page (attached) with no means to get further into AppBuilder.
I see also that http://platform.telerik.com is 500-ing and http://status.telerik.com/ has big drops in the 'Telerik Backend API Services Uptime' and 'Telerik AppManager Uptime' graphs. Any idea what's going on?
I see also that http://platform.telerik.com is 500-ing and http://status.telerik.com/ has big drops in the 'Telerik Backend API Services Uptime' and 'Telerik AppManager Uptime' graphs. Any idea what's going on?
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Reckon Mobile
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answered on 06 Aug 2014, 12:09 AM
This time, with the attachment /facepalm
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Miles
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answered on 06 Aug 2014, 01:15 AM
Same. $948 for no access - kind of difficult to write an app with no access :(
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Hello,
We are deeply sorry for the inconvenience you have experienced.
There was a temporary outage of the Telerik Platform services which was causing the reported behavior for a subset of our customers as reported on our status page here. The Telerik team has been able to identify the issue and stabilize the environment. If the problem persists, please, clear your browser cache and cookies and try again. Should you experience any other unexpected downtime, don't hesitate to let us know.
Thank you for the patience and understanding.
Regards,
Zdravko
Telerik
We are deeply sorry for the inconvenience you have experienced.
There was a temporary outage of the Telerik Platform services which was causing the reported behavior for a subset of our customers as reported on our status page here. The Telerik team has been able to identify the issue and stabilize the environment. If the problem persists, please, clear your browser cache and cookies and try again. Should you experience any other unexpected downtime, don't hesitate to let us know.
Thank you for the patience and understanding.
Regards,
Zdravko
Telerik
Visit the Telerik Verified Plugins Marketplace and get the custom Cordova plugin you need, already tweaked to work seamlessly with AppBuilder.
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Sanuja
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answered on 11 Sep 2014, 03:37 AM
still we having the same problem. Please check the issue.
Thank you.
Thank you.
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Hello Sanuja,
Would you confirm that you still experience the issue?
Maybe you have hit some temporary downtime of our services.
If the issue persists and you can't log in please clear your browser cache and cookies via IE as a solution attempt.
I recommend checking our http://status.telerik.com/ page in such moments just to be sure that all services are operational.
Regards,
Zdravko
Telerik
Would you confirm that you still experience the issue?
Maybe you have hit some temporary downtime of our services.
If the issue persists and you can't log in please clear your browser cache and cookies via IE as a solution attempt.
I recommend checking our http://status.telerik.com/ page in such moments just to be sure that all services are operational.
Regards,
Zdravko
Telerik
Visit the Telerik Verified Plugins Marketplace and get the custom Cordova plugin you need, already tweaked to work seamlessly with AppBuilder.
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Mario
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answered on 22 Jun 2017, 12:21 PM
Hello Zdravko
I'm experiencing this issue at the moment.
Please confirm if there is a current outage and whats the ETA to get it back online.
Thanks for your assistance!
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@Mario
I believe your inquiry was answered in a private support ticket at the time of posting this forum post.
I am posting a link to the status page here as well so that the information is available to the community.
Once again, on behalf of the Progress Telerik Platform team I would like to offer our apologies for any inconvenience caused.
Regards,
Anton Dobrev
Progress Telerik
I believe your inquiry was answered in a private support ticket at the time of posting this forum post.
I am posting a link to the status page here as well so that the information is available to the community.
Once again, on behalf of the Progress Telerik Platform team I would like to offer our apologies for any inconvenience caused.
Regards,
Anton Dobrev
Progress Telerik
Visit the Telerik Verified Plugins Marketplace and get the custom Cordova plugin you need, already tweaked to work seamlessly with AppBuilder.