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cameraApp broken on iOS

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Michael
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Michael asked on 16 Jul 2014, 08:40 PM
We built a form that submits pictures to a back-end service a few months back. It uses the cameraApp functionality. We shelved it for purposes of future release and just began to examine it again. It used to work perfectly on iOS and Android. Now there are two issues, which have evidently sprung from time:

1) On Android, all pictures are sideways. Otherwise everything works great.

2) On iOS, after you take a picture, it gives you the option to save or discard. Pressing either one of these options causes the app to restart and results in the loss of all form data. The success (or fail) function is never triggered - it just bugs out.

Simulator works fine.

#2 is our biggest concern. The plugin no longer seems to work on iOS.

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Kaloyan
Telerik team
answered on 21 Jul 2014, 03:29 PM
Hello Michael,

Thank you for contacting.

Straight to the issues:
  1. I managed to reproduce the issue locally on Samsung device. Indeed pictures taken with the camera api are rotated on 90 degrees. Most of the times, this is due to different device settings. You can find more about it here. Further, here is a possible solution if the above happens to be the case. However, if not please give some more information about the matter and I will assist you further.
  2. With one of the latest AppBuilder releases, we introduced a bug in our LiveSync for iOS:
    "iOS-only: After you LiveSync changes, if your app launches a modal window and you close the modal window, the app reloads and you return to the home screen.
    Workaround: Build your app with disabled LiveSync to verify that modal windows behave properly. For more information, see Enable or Disable LiveSync for the Application Package.
    "

    We are currently working in order to fix this for future AppBuilder releases, so stay tuned.

I hope this helps.

Regards,
Kaloyan
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Michael
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answered on 23 Jul 2014, 09:43 PM
Do you know when the LiveSync bug might be fixed?
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Kaloyan
Telerik team
answered on 25 Jul 2014, 12:57 PM
Hello Michael,

We aim to release the fix with the upcoming AppBuilder 2.4 release, scheduled for next week. Nevertheless, at this stage we cannot be certain with that estimation.

I hope this information helps.

Regards,
Kaloyan
Telerik
 

Visit the Telerik Verified Plugins Marketplace and get the custom Cordova plugin you need, already tweaked to work seamlessly with AppBuilder.

 
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