Dear Team,

We are using telerik controls in Silverlight application. But surprisingly backspace feature doesn't works in chrome browser only. Kindly let us know if there is any solution to it.

Dear Team,

Kindly provide us an update, if there is any solution to it. Thanks in advance.

Hi Anupam,

Could you please provide us with some additional information in this issue? Which controls exactly you're using?

Regards,
Yana
Telerik

Please find the two controls which has issue.Thanks.

   <TextBox  MaxLength="300"  Text="{Binding test, Mode=TwoWay, NotifyOnValidationError=True}" IsEnabled="{Binding test
}" Width="250"  Height="65" Style="{StaticResource FormtxtboxTop}"   Grid.Column="1" VerticalScrollBarVisibility="Auto" Margin="10,0,0,0" d:LayoutOverrides="GridBox" TabIndex="2"  TextChanged="TextBox1_TextChanged" HorizontalAlignment="Right"/>



AND

  <telerik:RadRichTextBox Name="radtxtDescription" telerik:RadDragAndDropManager.AllowDrop="True"
                                AllowDrop="True" Grid.Column="1" 
                                Margin="12,5,0,0" Width="300" Height="120"
                                FontSize="12" IsEnabled="{Binding test}"
                                DocumentInheritsDefaultStyleSettings="True"
                                IsSelectionMiniToolBarEnabled="True" FontWeight="Normal"
                                VerticalAlignment="Top"  IsSpellCheckingEnabled="False"
                                KeyDown="radtxtDescription_KeyDown" >
                </telerik:RadRichTextBox>

Hi,

I am not sure I understand the observed issue correctly. 

In case you are having troubles deleting content in RadRichTextBox and TextBox, please note that RadRichTextBox's implementation does not handle the backspace key and as far as we are aware MS TextBox does not either. Maybe the issue is related to the handlers for TextChanged event of the TextBox and KeyDown of the RadRichTextBox. Could you please provide us with more details on your application setup and if possible a simple sample, so that we can troubleshoot the issue on our side?

We're looking forward to your reply.

Regards,
Petya
Telerik

Dear Team,

It works fine in Internet explorer (all versions) and other browsers. Only issue is there in chrome browser. 

Hello,

Please note that we are still not sure what the behavior you are observing on your end is. Could you specify whether you are unable to delete content from the RadRichTextBox and TextBox controls or some other problem is occurring? We would appreciate if you send us exact steps to reproduce the scenario. Additionally, please try the behavior of our online demo in Chrome browser and get back to us with the results.

Here you can see a record of the behavior I am observing in Chrome when pressing backspace while the focus is inside RadRichTextBox. The record was made with the online demo I referenced above.

Regards,
Petya
Telerik