[Solved] AVG Internet Security blocking App Builder Windows Client

[XiMnet Malaysia]

Hi,

When I try to install the Windows Client in one PC, the AVG Internet Security blocked it.  After that I try to select "Add to exception".
Then when I try to install again, it get this error with the log as below:  How can I solve this?  Thanks.

PLATFORM VERSION INFO
    Windows             : 6.1.7601.65536 (Win32NT)
    Common Language Runtime     : 4.0.30319.18444
    System.Deployment.dll       : 4.0.30319.18408 built by: FX451RTMGREL
    clr.dll             : 4.0.30319.18444 built by: FX451RTMGDR
    dfdll.dll           : 4.0.30319.18408 built by: FX451RTMGREL
    dfshim.dll          : 4.0.41209.0 (Main.041209-0000)

SOURCES
    Deployment url          : http://cdn.icenium.com/live/graphite/publish/Icenium.Graphite.application

IDENTITIES
    Deployment Identity     : Icenium.Graphite.application, Version=2014.2.731.4, Culture=neutral, PublicKeyToken=8da4a4c959549401, processorArchitecture=x86

APPLICATION SUMMARY
    * Installable application.

ERROR SUMMARY
    Below is a summary of the errors, details of these errors are listed later in the log.
    * Activation of http://cdn.icenium.com/live/graphite/publish/Icenium.Graphite.application resulted in exception. Following failure messages were detected:
        + Activation failed.
        + The system cannot find the file specified. (Exception from HRESULT: 0x80070002)

COMPONENT STORE TRANSACTION FAILURE SUMMARY
    No transaction error was detected.

WARNINGS
    There were no warnings during this operation.

OPERATION PROGRESS STATUS
    * [8/21/2014 5:58:34 PM] : Activation of http://cdn.icenium.com/live/graphite/publish/Icenium.Graphite.application has started.
    * [8/21/2014 5:58:36 PM] : Processing of deployment manifest has successfully completed.

ERROR DETAILS
    Following errors were detected during this operation.
    * [8/21/2014 5:58:36 PM] System.Deployment.Application.DeploymentException (Activation)
        - Activation failed.
        - Source: System.Deployment
        - Stack trace:
            at System.Deployment.Application.ComponentStore.ActivateApplication(DefinitionAppId appId, String activationParameter, Boolean useActivationParameter)
            at System.Deployment.Application.SubscriptionStore.ActivateApplication(DefinitionAppId appId, String activationParameter, Boolean useActivationParameter)
            at System.Deployment.Application.ApplicationActivator.Activate(DefinitionAppId appId, AssemblyManifest appManifest, String activationParameter, Boolean useActivationParameter)
            at System.Deployment.Application.ApplicationActivator.PerformDeploymentActivation(Uri activationUri, Boolean isShortcut, String textualSubId, String deploymentProviderUrlFromExtension, BrowserSettings browserSettings, String& errorPageUrl)
            at System.Deployment.Application.ApplicationActivator.ActivateDeploymentWorker(Object state)
        --- Inner Exception ---
        System.IO.FileNotFoundException
        - The system cannot find the file specified. (Exception from HRESULT: 0x80070002)
        - Source: System.Deployment
        - Stack trace:
            at System.Deployment.Application.NativeMethods.CorLaunchApplication(UInt32 hostType, String applicationFullName, Int32 manifestPathsCount, String[] manifestPaths, Int32 activationDataCount, String[] activationData, PROCESS_INFORMATION processInformation)
            at System.Deployment.Application.ComponentStore.ActivateApplication(DefinitionAppId appId, String activationParameter, Boolean useActivationParameter)

COMPONENT STORE TRANSACTION DETAILS
    * Transaction at [8/21/2014 5:58:36 PM]
        + System.Deployment.Internal.Isolation.StoreOperationSetDeploymentMetadata
            - Status: Set
            - HRESULT: 0x0
        + System.Deployment.Internal.Isolation.StoreTransactionOperationType (27)
            - HRESULT: 0x0

[Zdravko]

Hi,

I tried to reproduce your issue using Windows 7 as OS, but without avail. Installed the AVG free edition tool and after that executed AppBuilder setup.exe installer which passed well and one more time using the Icenium.Graphite.application file - again successful. 
Are you sure that AVG tool interacts with our installer and it is at fault?

Did you try to disable the antivirus software and run our installer?

Would you provide us the exact steps you follow? Maybe I am missing something.

I look forward to hearing from you.

Regards,
Zdravko
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