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Authentication process is down?

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AppBuilder extension for Visual Studio
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Marco
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Marco asked on 22 May 2014, 02:27 PM
What is going on? I am at my client, wanted to give a demo and I cannot??? Because the login process does not work?


See the text file ...for the log from Visual  Studio

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Kaloyan
Telerik team
answered on 22 May 2014, 02:48 PM
Hello Marco,

We are deeply sorry for this as the AppBuilder service was temporary unavailable. We just managed to fix this and it should be working now.

Once again, we apologize for all the inconveniences caused and thank you for the understanding.

Regards,
Kaloyan
Telerik
 

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Marco
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answered on 22 May 2014, 02:55 PM
Hi Thanks for the reply, but it was up and running a few moments and it went down again....and as far as I can see, it is still down.
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Kaloyan
Telerik team
answered on 22 May 2014, 03:21 PM
Hi again Marco,

From the logs provided, I can see a timeout exception, which was just the expected behavior during our services outage. If you are still unable to log in, it could mean that the issue on your side is coming from somewhere else. Could you please try once again, just to be sure about this? 

However, if the log in timeout still persist, we will further investigate what could be causing it.

Thank you for the collaboration once again.

Regards,
Kaloyan
Telerik
 

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Marco
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answered on 22 May 2014, 03:30 PM
Yes, it is back again now.... :)
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