AppBuilder LiveSync over cable to Companion on iOS 9.2.1 throwing InstallationLookupFailed

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  1. Risto
    Risto avatar
    1 posts
    Member since:
    Mar 2016

    Posted 18 Mar 2016 Link to this post

    Hi, I'm getting an undescriptive error from appbuilder CLI, when I'm trying to run my `Blank` Cordova app on Companion over the cable. It's running fine over the Air without any issues:

    $ appbuilder livesync --companion
    Executing before-livesync hook from C:\Users\dev\AppData\Roaming\npm\node_modules\appbuilder\lib\hooks\before-livesync.js
    Executing before-livesync hook from C:\Users\dev\AppData\Roaming\npm\node_modules\appbuilder\lib\hooks\before-livesync.js
    Start syncing application com.telerik.Icenium at Mar 18, 2016 2:42:46 PM.
    Transferring project files...

    As far as I was able to debug an error happened at `mobile-cli-lib=0.4.1`

    HouseArrestClient.prototype.getAfcClientForAppContainer - ios-proxy-services.js,351
    WinSocket.prototype.receiveMessage, ios-core.js

    message = 

    <?xml version="1.0" encoding="UTF-8"?>
    <!DOCTYPE plist PUBLIC "-//Apple//DTD PLIST 1.0//EN" "">
    <plist version="1.0">

    I have only one connected and already recognized device and I'm logged in to the service. It's only one appbuilder instance running in a time (CLI only)

    $ appbuilder device

    │ # │ Device Name │ Platform │ Device Identifier
    │ 1 │ iPad4,1     │ iOS      │ [my iPad id] │

    Similar issue to


    $ appbuilder --version

    Hardware Host:

    Microsoft Windows 10 Home x64

    Version - 10.0.10586 Build 10586

    BIOS Version/Date - Dell Inc. 01.00.07, 11/2/2015

    iTunes Windows x64


    Clean installation

    iOS - 9.2.1 (13D15)

    iPad Air - A1474

    AppBuilder (Companion)


    Thx, let me know if I can help to reproduce that issue.

  2. Kaloyan
    Kaloyan avatar
    878 posts

    Posted 23 Mar 2016 Link to this post

    Hi Slava,

    Thank you for reporting the faulty behavior to us. It seems that you have come across a known issue with the AppBuilder Companion app LiveSync feature in CLI. Currently this functionality is broken for iOS 8.1 and above, as Apple now require an additional key in the Info.plist file in order to access the Documents folder on the devices (UIFileSharingEnabled).

    The good news is that, we have already fixed the defect in our Companion app and the behavior should be corrected with the upcoming AppBuilder release, scheduled for early April. Please, let us know if the issue is still present after that.


    Visit the Telerik Verified Plugins Marketplace and get the custom Cordova plugin you need, already tweaked to work seamlessly with AppBuilder.

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