AppBuilder doesn't recognise Android devices

2 posts, 1 answers
  1. Marat
    Marat avatar
    2 posts
    Member since:
    Mar 2015

    Posted 24 Jun 2016 Link to this post

    Hi there,

    I'm trying to develop an app on Telerik AppBuilder and want to run it on physical devices. Even if I connect the devices with USB, AppBuilder doesn't recognise and the devices don't show up. I have enabled 'USB debugging', chosen 'MTP' as USB connection mode. I tired restarting everything, still the same issue. Is there something to do that I'm missing? 
    But when I connect my iPhone, it appears on devices list. However, I can't run and debug since I have no certificate from Apple. 
    So, what can be the problem for detecting the device?

  2. Answer
    Tina Stancheva
    Tina Stancheva avatar
    3299 posts

    Posted 28 Jun 2016 Link to this post

    Hi Marat,

    Usually if you can't see a device in AppBuilder this means that the Android Debug Bridge cannot detect it. Can you please try using the adb tool (it comes with the Android SDK) and invoke the devices command to see if it will detect your device.

    If the tool doesn't detect the device, you might have to install an additional driver. Let me know your findings.

    Tina Stancheva

    Visit the Telerik Verified Plugins Marketplace and get the custom Cordova plugin you need, already tweaked to work seamlessly with AppBuilder.

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