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[Solved] App Updating Issues with Multiple Profiles on Android 4.2.2

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Android Devices
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Richardsonke
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Richardsonke asked on 17 Jul 2013, 04:40 PM
I used Build & Deploy to install the debug build of my app to my Galaxy Note II running Android 4.1.2 and my Nexus 10 running Android 4.2.2.  On my Galaxy Note II, I can then install over top of that the "publish" build and everything upgrades fine.  However, if I try to upgrade to the "publish" .apk on my Nexus 10, I get the error "App not installed. An existing package by the same name with a conflicting signature is already installed."  I believe this issue stems from the Nexus 10 using the multi-profile feature of Android 4.2.2.  In order to get the publish .apk to install, I have to manually uninstall it from BOTH profiles or use "adb uninstall", then I can install the publish .apk.  I just wanted to give you a heads up about this relatively minor issue before more devices start using the multi-profile feature of Android 4.2.2+.

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Steve
Telerik team
answered on 24 Jul 2013, 12:50 PM
Hi Keith,

We are aware of a problem with multiple profiles on Android 4.2.1 or later whenever you're trying to use livesync and this is noted in the Known Issues help article. If you believe you've encountered a different problem, please provide us with exact steps to follow, so we can look into it.

Regards,
Steve
Telerik

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Richardsonke
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answered on 24 Jul 2013, 12:57 PM
No, this is a different issue.  If you first deploy to the device with Icenium and then create a "publish" APK, you cannot install that .apk file unless you manually delete the Icenium-deployed app from each profile or use adb uninstall.  
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Steve
Telerik team
answered on 25 Jul 2013, 03:04 PM
Hi Keith,

Thanks for the clarification and heads up. Indeed we were able to reproduce this with any .apk (not build with our cloud services), so it is definitely a problem in Android. With the 4.3 release, they have improved multi-user support, so it is to be seen whether this problem still exists once they push it.

Regards,
Steve
Telerik

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