Android App freezes in black screen on open app

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2 posts, 0 answers
  1. André
    André avatar
    2 posts
    Member since:
    Jul 2013

    Posted 07 Jun 2015 Link to this post

    Hi, i´m testing app builder to create an android app. But my problem is that when i try the app in android device, on install view the app opens normaly, but when i try to open the app after instalation and close, apps still freezing in black screen and don´t matter how long i wait, don´t show app, only black screen, so i need to close app and try again utill it back to work.


    How can i solve this problem?

  2. Tsvetina
    Tsvetina avatar
    2328 posts

    Posted 10 Jun 2015 Link to this post

    Hi André,

    Such behavior indicates that some error occurs on app start-up. Try running the app while the device is connected to your computer and checking the console output. To be able to inspect errors that are logged from the device, use the Windows client or the VS extension.

    You can learn more about checking logs here:
    View Logs


    Visit the Telerik Verified Plugins Marketplace and get the custom Cordova plugin you need, already tweaked to work seamlessly with AppBuilder.

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