I heard Telerik is active and prompt in replying to queries but my 1st experience is not so encouraging. I sent 2 presales queries to them - both through their website. More than 72 hours have passed but I have not received any reply yet. Not sure how to interpret this.
I apologize for the poor customer experience you are having. Please send me an email with the details of your inquiry to email@example.com and I will make sure you receive a prompt response.
answered on 23 Mar 2016, 04:31 PM
Also send your request to firstname.lastname@example.org and I will have someone on my team assist you on your request.
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