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Omar
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Omar asked on 01 Oct 2014, 05:53 AM
Hi,

When ever I try to access my analytics account, I am redirected to the page like the one attached in the image. 
Although I keep getting emails regarding bugs, new installs ..etc

What can I do? 

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Thomas.Andersen@telerik.com
Telerik team
answered on 02 Oct 2014, 06:34 AM
Hi Omar

The url in your screenshot is not right. How do you logon? From http://platform.telerik.com?

Regards,
Thomas.Andersen@telerik.com
Telerik
 
EQATEC Application Analytics is now Telerik Analytics. For more information on the new name, plus what's new in Telerik Analytics, please, check out the Analytics Service Announcement.
 
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MHP
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answered on 13 Nov 2014, 01:48 PM
I had the same problem (and have had it for a while).
I logged in using analytics.telerik.com.

The problem is not there if I log in using platform.telerik.com as Thomas says. :)
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Thomas.Andersen@telerik.com
Telerik team
answered on 20 Nov 2014, 08:22 AM
Hi Maja

Sorry for the late reply. Glad you were able get in also :) We have made a fix so that you are now correctly redirected if you are using an old bookmarked url. It will be deployed shortly.

Regards,
Thomas.Andersen@telerik.com
Telerik
 
EQATEC Application Analytics is now Telerik Analytics. For more information on the new name, plus what's new in Telerik Analytics, please, check out the Analytics Service Announcement.
 
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Omar
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answered on 20 Nov 2014, 08:32 AM
Hi,
Thank you for the solution. However; I have already switched to the new URL like you suggested.
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joffery
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answered on 03 Jul 2015, 08:09 AM

Correct your Redirection Code...

 

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Thomas.Andersen@telerik.com
Telerik team
answered on 07 Jul 2015, 09:52 AM
Hi Joffery

Do you have specific redirect issue? Or how should i understand your comment?

Regards,
Thomas.Andersen@telerik.com
Telerik
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Kritika
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answered on 18 Apr 2018, 06:08 AM
analytics.telerik.com is working fine for me. I had same issue before but right now I am using easily.
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Thomas.Andersen@telerik.com
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MHP
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Omar
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joffery
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