'Commit', 'History', and 'Branches' options from the Version Control Menu don't do anything in Windows AppBuilder program

[Christopher]

Hello, I am having some trouble with Github version control and one of my projects (EA Demo Native). Whenever I try to click the 'Commit' 'History' or 'Branches' options, nothing happens. It's like the buttons are disabled or something.  However, I have been able to do all of these things using the browser interface, so the problem may be specific to the windows version of AppBuilder.

[Dimitrina]

Hello,

I am sorry to hear you experience an issue with this functionality. It is possible to be a caching problem, would you try clearing AppBuilder's Cache at your side - you'll find it under the %localappdata%\Telerik\BlackDragon folder. Please remove the entire Cache folder.

In case there is still a problem, may I ask you to send us the following information:

1.     The AppBuilder logs located at %LOCALAPPDATA%\Telerik\BlackDragon\Logs (please create an archive of the entire folder and attach it to the ticket)
2.     A Fiddler capture of the Telerik Platform requests, which you can gather following the instructions described here.

In order to keep any sensitive information private, you can open a new support ticket and send the logs there. That way we can examine them and will be able to advice better.

Regards,
Dimitrina
Telerik