You can, but only if you have licensed Telerik DevCraft Ultimate. If your license does not currently include Phone Assistance, contact telerik-sales@progress.com for your license upgrade/renewal options.
The phone support offers the following services:
Quick Advice: Telerik phone assistance service is a service option for getting quick advice and directions on the intended usage of Telerik by Progress products and their built-in features. By contacting our support team, clients can get guidance on how to address known issues or implement commonly encountered use-cases. The phone assistance service also covers clarification of product compatibility with listed system requirements and environments.
Case Escalation: Via the phone assistance service, clients can escalate existing support cases that require additional attention or discuss with a support engineer the environmental variables of an existing support case.
