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Progress Agent Engineering: Observability

Trace and Observe AI Agent Behavior

Your agent returned an answer. Now see how it got there.

See the full AI execution path across prompts, model calls, tools, and retrieval for AI agents and LLM applications so you can understand how every response is generated and know where to investigate next.

Start Free

No credit card required to start. 5 minute set up.

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85%faster root cause analysis
3xfaster time to resolution
<5 minto first trace

AI Agents Can Look Right While Going Wrong.

Agents can return polished answers while using the wrong context, skipping a tool, looping through expensive calls, or failing silently. Turn each run into evidence your team can inspect, including activity from MCP-connected tools and workflows.

See the Run

Trace the full path from user request to final answer across prompts, models, tools, retrieval and workflow steps.

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Find the Break

Pinpoint the failed span, skipped tool, weak context, slow step or costly call behind bad agent behavior.

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Prevent Repeat Failures

Move from one broken run to fixing recurring trends across releases, workflows, costs and production traffic.

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Capabilities

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See the Run

Trace every agent response from request to answer

See trace, status, latency, token usage, and estimated cost before deciding what to fix.

  • View prompts, spans, model calls, tools, and retrieval in one trace.
  • Compare status, latency, tokens, and cost across runs.
  • Use Agent View to investigate all agent runs from one place.
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Find the Break

Diagnose Failures Fast

Tie failures to the exact span, context, and response that caused them.

  • Find failed spans, skipped tools, retries, loops, and handoff issues.
  • See whether a problem came from a prompt, model call, retrieval step, MCP server, or workflow span.
  • Connect weak or hallucinated answers to the context and sources that shaped them

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Prevent Repeat Failures

Spot recurring issues and regressions before they become risk.

Production patterns reveal which workflows, releases and cost drivers need attention before one failed trace becomes a broader issue.

  • Filter by app, environment, release, customer, tag, or status.
  • Spot recurring failures, latency regressions, and cost spikes.
  • Use AI clients through MCP to summarize traces, review scores, and analyze cost without exposing production systems

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Capabilities

Observability Across the Agent Lifecycle

Turn every agent run into trace-connected evidence your team can inspect, debug and optimize, including model calls, tool use, retrieval, latency, token usage, cost and workflow behavior.

Trace Visibility

See the full execution path across prompts, model calls, tools, retrieval and output.

Retrieval and Grounding

Connect answers to the retrieved sources, context and prompts that shaped them.

Production Patterns

Find recurring failures, quality drops, cost spikes and release regressions.

AI Workflow Debugging

Pinpoint failed spans, retries, loops, skipped tools and handoff issues.

Cost Visibility

Attribute tokens, latency and estimated cost to the spans and workflows that created them.

MCP Servers

Bring observability data into the AI clients developers already use with scoped, read-only access.

AI Improvement Loop

Turn Production Evidence Into
Continuous Improvement

Design with Control. Observe what happened. Evaluate the outcome. Improve continuously.

Connect Your Agent.

Paste this prompt into your agent.

Get your API key

Sign up for free · No credit card required

Connect Your Agent Paste this prompt into your agent
Install https://github.com/telerik/observability-skills

Works with Cursor, Claude Code, Copilot, Codex and more.


Set up API Key

Your agent will ask for your API key. Get your API Key here.

Pricing

Simple, predictable pricing. Start free, scale as you grow. No surprises, no hidden fees.

Free ForeverFor developers testing early agent prototypes
 
$ 0

per month

Includes 10,000 units

Retention: 7 days

 

  • Agent Trace Explorer
  • LLM request and prompt logging
  • Basic cost and token visibility
  • Basic LLM-as-a-Judge evaluations
  • .NET, Python and TypeScript SDKs
  • Integrations with popular AI frameworks and model providers
StarterFor small teams deploying their first live AI agents
 
$ 29

per month

Includes 200,000 units

Retention: 30 days

$8 USD per additional 100K units

  • Everything in Free, plus:
  • Full Cost Attribution (per-agent, per-model, total costs)
  • Real-Time & Historical LLM-as-a-Judge Evaluations
  • Evaluation Datasets & Experiments
  • Anomaly Detection & Alerting
ProFor teams running production AI agents at scale
 
$ 299

per month

Includes 1,000,000 units

Retention: 60 days

$8 USD per additional 100K units

  • Everything in Starter, plus:
  • SSO Included
EnterpriseFor organizations scaling governed AI applications
Starting at
$ 3,000

per month

Custom trace volume

Retention: Infinite

 

  • Everything in Pro, plus:
  • BYOS data residency options for teams with strict data control requirements
  • Enterprise governance with audit logs, access controls and SLA commitments
  • Custom volume pricing for high-throughput AI applications and AI labs

Explore More in Progress Agent Engineering

Evaluations
Design, Test and Improve Agent Behavior

Use prompts, playgrounds, datasets, experiments and LLM-as-a-judge evaluations to compare behavior before and after release, track regressions and optimize for quality, safety and cost.

Governance
Keep Agents Inside Approved Boundaries

Use model gateways, access controls, auditability, human review, alerts, notifications and policy controls to manage cost, quality, risk and security.

Memory & Context
Control What Agents Retrieve, Remember and Reuse

Manage what agents retrieve, remember, reuse, share and forget across workflows so they use the right context in the right place.

Agent Engineering Overview
See the Full Control Layer for Production AI

Explore how Progress Agent Engineering brings observability, evaluations, governance and memory/context together to help teams improve quality, cost and trust in production AI.

Works with Your Stack

The Progress Agent Engineering Platform integrates with the tools, frameworks and platforms teams already use to build and run AI agents.

  • Languages & SDKs: .NET (C#), Python, JavaScript/TypeScript
  • Agent Frameworks: Semantic Kernel, LangChain, LlamaIndex, AutoGen, Microsoft Agent Framework
  • LLM Providers: Azure OpenAI, OpenAI, Anthropic
  • AI Tooling: Microsoft.Extensions.AI, Microsoft AI Foundry, Progress RAG
  • Enterprise SSO: Okta, Azure AD, SAML
  • Open-Source Models (OSS): Llama 2/3, Mistral, Mixtral, Falcon, Gemma, etc.
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"We cut our agent debugging time from 4 hours to 20 minutes. Being able to see the full trace - prompts, retrieval, tool calls - in one view changed how our team works."

Early Access Program Participant

Frequently Asked Questions

  • What is AI agent observability?
  • How is AI agent tracing different from traditional application tracing?
  • How does observability help with AI agent debugging?
  • Can Progress help debug RAG and retrieval failures?
  • How does observability help with AI cost visibility?
  • Are observability and evaluations only for production?
  • What is a span in an AI agent trace?
  • Can AI clients access Agent Engineering observability data through MCP Server?
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Stop Guessing What Your Agents Did

Start tracing prompts, model calls, retrieval, tools, latency, tokens, cost and outputs in minutes.
Debug faster, explain production behavior and ship better agent releases with evidence.

Start Free No credit card required to start. 5 minute set up.