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When posting in the forum, formatting options are not showing above the post text box

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Aleks
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Aleks asked on 18 Feb 2020, 02:23 AM

Clicking on "Formatting options" above the post text box does nothing other than changing the action link to "Hide formatting options"... no formatting options actually appear.

Console shows an "Uncaught ReferenceError: Telerik is not defined" error, possibly unrelated.

Google Chrome 80.0.3987.106 (Official Build) (64-bit) (cohort: 80_87_Win)
Revision f68069574609230cf9b635cd784cfb1bf81bb53a-refs/branch-heads/3987@{#882}
OS Windows 10 OS Version 1909 (Build 18363.657)

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Kristian Kirov
Telerik team
answered on 18 Feb 2020, 08:32 AM

Hi Aleks,

Thank you for reaching out to us.

We are aware of that issue and are actively working on a fix. Until we are done with it, we've applied a temporary workaround so you could use the Formatting Options if needed.

Regards,
Kristian Kirov
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Aleks
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answered on 25 Feb 2020, 06:15 AM

Any ETA on this? formatting code is still *really* broken... the format code window doesn't work properly...

See here: https://pasteboard.co/IWh6rYw.png (I can't even format that link because that's broken too)

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iFour
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answered on 26 Feb 2020, 02:16 PM
When it will be finished?
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Kristian Kirov
Telerik team
answered on 28 Feb 2020, 07:48 AM

Hi,

We know that the formatting window is visually broken but functionally it should be working fine. Next week should have the permanent fix deployed.

Regards,
Kristian Kirov
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Aleks
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answered on 01 Mar 2020, 10:57 PM

Hi Kristian,

I appreciate you characterising my issue as a purely cosmetic one, however, as you'll see in my screenshot, the buttons are missing from the dialog on my screen... so once you open it, you can't close it without refreshing the page.

I look forward to the update.

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Kristian Kirov
Telerik team
answered on 02 Mar 2020, 01:50 PM

Hi Aleks,

I am really sorry to hear that you still experience issues with the code formatting window. Now I noticed that the OK and Cancel buttons are really missing on your screenshot and this is unexpected.

To be able to troubleshoot the issue, can you please:

  1. Confirm that it is still reproducible on your end?
  2. If yes - Please provide details about you Operating System, browser that you are using and it's version, browser extensions that you are using and could be related to the issue

Apologies for the inconvenience caused,
Kristian Kirov
Progress Telerik

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